24 Aug, 2015 Humanizing your customer service
In an era of automated technology, robot-powered "workers" and online shopping, is there a need for customer service...
21 Aug, 2015 Consumer buying habits changing the Omnichannel Path
Shifting consumer demands including buying and user preferences have led to changes in how apparel and consumer goods...
14 Aug, 2015 Benefits of using the right eCommerce application
In a recent interview with the online publication, Internet Retailer, a BlueCherry B2B eCommerce customer discussed the...
Webinars & Events
29 Sep, 2015 Webinar: How to Put Learning Analytics into Practice & Elevate Performance, September 29 at 1PM Eastern
How to Put Learning Analytics into Practice & Elevate Performance Webinar on September 29, 2015 at 1:00 PM EDT Gain...
27 Aug, 2015 Customer Service Summit – Sept 10, Central Park Araucano, Santiago Chile
CGS i sproud to be sponsoring and exhibiting at the Customer Service Summit this year, which will take place on ...
27 Aug, 2015 SPESA –September 17, Raleigh NC
Jim Hoerig, Vice President of Manufacturing Solutions at CGS to present on Real-time Visibility: The Key to Improved...