CGS Logo
ABOUT CGS|SOLUTIONS|SERVICES|INDUSTRIES|SUPPORT|ALLIANCES|NEWS & EVENTS|CAREERS|CONTACT
CGS Solutions Header
End-User

Unlimited Mailbox™ - End-User

One of the distinctive features of Unlimited Mailbox is that it permits end-users to continue to work in their regular e-mail environment. This means the end-user can work with their accustomed client interface or the WebAccess interface. Archived messages have a stub inserted for the original message. This stub has the same visual appearance as the original e-mail entry except that “(Archived)” is appended to the subject line.

The above image outlines a typical user workflow when accessing a message archived by Unlimited Mailbox. The process can be described as follows:

  1. Starting in the User’s Inbox, a message stub is selected to be viewed.
  2. A link is provided in the message stub that is selected by the User in order to access the original message in its entirety.
  3. The original message (and applicable attachments) is presented to the user in a Web browser window. This provides a set of actions that can be taken on the message (i.e. Forward, Reply, Reply with History, Search, Close).
  4. If an attachment is contained in the message, the attachment can be viewed by clicking the provided link.

HOME  |  SITE MAP  |  PRIVACY POLICY  |  TERMS OF USE