Infographic: How Key Decision Makers are Choosing the Right Call Center Outsourcing Partner

How does your company feel about outsourcing? Perhaps there are large areas of your company that are already being outsourced. I would be willing to bet that there are a few factors that you haven't even considered.

Find out how key decision makers evaluate and choose potential outsourcing partners. We asked CIOs, CFOs and other decision makers who are considering outsourcing call center services:

* How they research and select the right partner for their program?

* What are their program goals?

* Where they're looking to go next?

Check out our interesting findings in this survey infographic: