Microlearning 101: What It Is, Suggested Use Cases and Great Examples
- Choose the learning topics wisely. Microlearning can be useful in most cases, but make sure you think it through first. Every organization is different and needs a different approach. If possible, try it out first on topics where there is a natural fit, such as sales, workplace safety or business etiquette.
- Simplification is the key to success. Have 1 or 2 simple and effective messages/hints/learnings per microlearning chunk. Utilizing internal resources and experience is a great strategy. For example, a 3-minute video where a high performing salesperson in your company shares tips and tricks on selling certain products could be more useful than a traditional sales course.
- Play with various formats. Sure, videos are most popular, but short audio podcasts, animated simulations or games can be equally effective.
- Gamify with quick quizzes, leaderboards, and badges. Whatever the format, make both the content and process engaging and fun to consume.
- Include social learning opportunities. Offer an opportunity to augment learning by allowing your employees to share thoughts and opinions with their colleagues. This could be with Facebook-like shares, likes and comments for the topic experts or for employees who are internal subject matter experts.
- Make the content accessible to your employees. Analyze your IT infrastructure and integrate microlearning within. Don’t insist on using LMS for microlearning. If a SharePoint portal is the tool employees use the most, you should integrate it there. Slack? A great option as well, and you can add a learning chatbot, while you are at it. Also, make the content mobile friendly.
- Validate learning. While single microlearning modules are not meant to offer certification of knowledge, you can still offer some points for each microlearning module and scenarios or learning paths where the combination of several nuggets can lead to a certificate or other form of validation.
- Always offer more. A good microlearning module offers exactly the amount of knowledge that is needed to complete a specific task. A great module will offer more learning to those who are interested via links, whitepapers, book recommendations, and so on.
Learning Game: A simple, but visually appealing and addictive trivia game with awards and leaderboards that helps employees learn and remember all the tiny, but important details about Xfinity products.
Onboarding and Culture: A learning nugget created to inspire "purpose-driven learning in a purpose-driven bank.” This is a great example of how organizational culture can be embedded into learning and how employees can be in the drivers’ seat.
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