Navigating New Horizons: How AI and XR Elevate Aviation Training

Flight simulation isn't new to aviation training. In fact, the first version, called the Link Trainer, was launched in 1930. Today's versions have come an incredibly long way, but nothing may be more exciting for the industry than the combination of artificial intelligence (AI) coupled with extended reality (XR).

Applied to aviation technology, it's revolutionizing the way pilots and crew train for safety and efficiency.

In an industry known for being at the forefront of cutting-edge technology development, AI and XR working together—through new technology that's also highly cost-effective—is changing the game.

It's making it possible for any aviation training program to create highly effective, safety-driven pilots and crews, with more skill than ever before. =

AI Adoption in Aviation Training Creates Opportunities and Resolves Ongoing Challenges

Research continues to show that the adoption of AI into all aspects of aviation has a profound ability to support growth in the industry. Key to this is removing the human element that introduces errors and alleviating the tedious tasks that compromise safety.

One study found that AI investment in the aviation market will surpass $9.9B by 2030. Key to that growth is AI's ability to support training, maintenance, manufacturing, flight operations, and so much more.

AI creates an opportunity to tackle age-old learning challenges in aviation training, greatly improving efficiency, giving students a better depth of understanding, and helping with content retention.

Consider three game-changing solutions we've recently deployed to support AI and XR technology's transformation of the aviation industry:

AI-Powered Passenger Management Soft Skill Training

Data from Airlines for America found that 71% of Americans who fly are generally satisfied with their experience, but that leaves nearly 30% who aren't. Why is that?

While cost remains the number one concern, without a doubt poor service experiences rank up there as well. There are numerous ways for people to "skip the interaction" with airlines by booking online and scanning tickets electronically. Their first direct interaction with the company may very well be with the flight crew.

These employees are the face of the airline. If customers have a good experience, it's possible to overcome the challenges of sticker shock and delays. AI offers a solution by providing them with opportunities to practice their customer service and conflict resolution skills before takeoff.

It’s important to prepare employees for unruly passenger situations, with the goal being to defuse tension and protect passenger safety. With 85% of flight attendants reporting they've dealt with unruly passengers, according to the Association of Flight Attendants, this training is critical. This is another opportunity for AI to help.

Consider this research that shows what AI and XR training can do for aviation education and skill development. It:

• reduces the number of errors performed by 32%.
• improves staff safety by 31%.
• reduces costs by an estimated 30%.
• accelerates overall training, getting teams on board 19% faster.

By taking this innovative approach to employee learning and development, airlines can reduce liability, cut costs, improve service levels, and boost their bottom line.

How to Get Started on AI and XR for Aviation Training

To kickstart the journey toward implementing effective aviation training using today's most modern tools and resources, download our Guide to AI in L&D for the Airline Industry.