Augmented Reality
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Top COVID Challenges for Contact Centers in 2021
Sep. 08, 2021To help businesses across all industries succeed in the COVID-19 era, CGS surveyed more than 200 top company leaders and decision makers about how COVID-19 is impacting their call center operations
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Top 5 Use Cases for Augmented Reality (AR) in 2021
Jul. 20, 2021We’ve come a long way since Pokémon Go introduced Augmented Reality (AR) to the general public in 2016.
John Himes -
Overcoming the Top 3 Challenges of Mixed Reality Adoption
Jun. 24, 2021As we approach a next normal in business, Mixed Reality (MR) is emerging as a powerful technology that can enhance and digitally transform the services and support that companies of all types provi
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3 Blended Learning Strategies Using Mixed Reality
May. 25, 2021Rethink Your Content for the Future of Work This blog is part 1 of a two-part series. Watch for more blended learning examples in Part 2.
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Streamline Support and Save Resources with Augmented Reality
May. 11, 2021The pandemic has accelerated and compressed companies’ and workers’ adoption of trends and technology that were already well underway.
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Right to Repair and AR Benefit Consumers, Companies
Apr. 27, 2021A recent BCG survey revealed almost 95 percent of consumers believed their personal actions could