We were thrilled to have invited Forrester Principal Analyst, Jay McBain as a guest speaker along with our President of Channels, Doug Stephen, to

As a business executive or operations leader, I’m sure you know what field service management is. But, to make sure we’re on the same page, here’s a quick definition.

Prior to the Covid-19 pandemic, CGS teams were distributed across 17 offices around the world, with a few employees working remotely.

L&D imitates Business or Business imitates L&D