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Contact Us

Applications, PLM, ERP

3 Ways to Align Your Fashion Value Chain from Operations to Demand to Grow Online Sales

What retailer doesn’t want to capture more online sales these days? Online retailing is a bright beacon of growth opportunity,...

Read More

Outsourcing, Call Center

How Customer Service Pivoted

“It used to be that customer experience was the only way to differentiate your brand among a sea of sameness. Now the challenge is...

Read More
How to Prepare Your Supply Chain for e-Commerce Growth

How to Prepare Your Supply Chain for e-Commerce Growth

Applications

While so many variables are in flux right now, one thing is for certain: e-commerce sales continue to grow.

By Tommy See May 26, 2020
Expand collaboration capabilities in PLM to accelerate retail growth

Expand collaboration capabilities in PLM to accelerate retail growth

PLM / Applications

For too long the full promise of digitized PLM solutions has been under-realized by all but a few brands and retailers.

By Theo Rose, Principal at Applied Retail Transformation May 15, 2020
Channel Partnership - how to be a good partner

6 Steps to Creating Better Strategic Outsourcing Partnerships

Outsourcing / Call Center

Outsourcing partnerships play a critical role in allowing an organization to expand. It’s vital that every leadership position within an organization play a proactive role in increasing the...

By Missy Chaiet May 05, 2020

5 Ways to Improve Customer Satisfaction and Retention

Call Center / Outsourcing

Customer satisfaction and retention continue to give organizations trouble. Here are some solutions.

By Eric Lancaster April 24, 2020
Outsourcing Improves Staff Efficiency and Patient Care

Outsourcing Improves Staff Efficiency and Patient Care

Outsourcing / Call Center
For Health Providers and Medical Device Companies During Covid-19 and Beyond
April 23, 2020
A Digital Business Continuity Strategy For Financial Services Companies Coping with Covid-19

A Digital Business Continuity Strategy For Financial Services Companies Coping with Covid-19

Learning / Outsourcing / Call Center

The COVID-19 pandemic is not only a major health crisis, it’s also an economic one.

April 22, 2020
the optimization of supply chain operations

Three Strategies to Mitigate Supply Chain Risk

Applications / ERP / PLM

For two decades, the optimization of supply chain operations has rightly been viewed as essential for the retail and manufacturing industries.

By Tommy See April 21, 2020
How to use technology for remote work (AR, Social, Mobile, Video)

5 Ways to Get the Most Out of Technology for Remote Work

Learning / Outsourcing

How to use technology for remote work (AR, Social, Mobile, Video)  

By Maria Umbsaar April 20, 2020
Providing technicians with remote, live guidance and support keeps them productivity and safe.

Adapting to COVID-19 with Augmented Reality Solutions

Outsourcing
Field service operations are essential to business
April 15, 2020
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