Applications
Sunsetting Your ERP? Save Cost Without Sacrifice
Sunsetting your ERP can cause sleep loss and stress for executive teams, even at large, well-known fashion brands and retailers. Your...
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Sunsetting your ERP can cause sleep loss and stress for executive teams, even at large, well-known fashion brands and retailers. Your...
Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
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Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Applications
Revealed: Top 2024 Challenges and Priorities - Fresh Insights from Across the Fashion Supply Chain
The pressure never really lets up in the fast-paced world of fashion and consumer goods. Cost control, economic and political...
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The pressure never really lets up in the fast-paced world of fashion and consumer goods. Cost control, economic and political...
2023: A Look Back
Retail is poised to finish strong in 2023, with optimism heading into the new year. Third-quarter sales were up, and the fourth-quarter holiday shopping season will go out with a bang.
What Is Omnichannel Retail and What Are the Benefits?
If you've ever found a shoe you liked, only to find the store is missing your size, you might recognize going through a process such as this:
How to Effectively Manage High Call Volume
When business increases, call volumes follow.
Comprehensive Guide to the Fashion Supply Chain
Fashion is one of the most innovative and ever-changing industries in the world.
Leveraging AI in Corporate Learning and Development
The rapid digital revolution and changing technological landscape have inspired businesses to capitalize on innovation and find new ways to boost efficiency.
Getting Started With Enterprise Generative AI
Did you know over 77% of businesses have implemented artificial intelligence or are considering it?
Apparel Manufacturers Thrive with Digital Transformation: Industry Leaders Share Their DX Journeys
"Digital Transformation is more than something nice to have," declared Michael Penchansky, VP of Manufacturing Solutions at CGS, "it's essential to meet the evolving needs of today's...
Comprehensive Guide to Retail Merchandising
As a retailer or fashion brand, chances are you frequently seek ways to lure customers to your product line. This is merchandising in action.
As featured on Forbes: Top 3 Customer Experience Outsourcing Trends
The only way to stay ahead of the curve is to know which way the wind is blowing.