Job Openings- Europe

System Engineer - Bucuresti

We are looking to recruit a Systems Engineer to ensure the stability, integrity, and efficient operation of the inhouse information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all the company network components.

 

Responsibilities

  • Creative and technical problem-solving techniques while installing, configuring, and maintaining Microsoft and VMWare systems and servers.
  • Creating systems policies and authorization roles and defending against unauthorized access, modifications, and destruction.
  • Develop and deploy proactive solutions to ensure system usability and security across the organization.
  • Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
  • Monitor and test system performance; prepare and deliver system performance statistics and reports.
  • Training staff to understand and use the network environment and security best practices.

 

Requirements

  • Proven experience with systems planning, implementing, troubleshooting, and management Microsoft and VMWare environments.
  • Highly self-motivated and directed, with keen attention to detail.
  • Proven analytical and creative problem-solving abilities.
  • Able to prioritize and execute tasks in a high-pressure environment.
  • University degree in Computer Science or a related subject
  • 2-3 years’ experience delivering complex technical solutions including planning, development, implementation and support
Network Engineer - Bucuresti

We are looking to recruit a CCNP level or equivalent experienced Network Engineer to establish and maintain a global network and its performance by building modern network configurations and connections, troubleshooting network problems and being able to multitask.

 

Responsibilities

  • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Monitor performance and ensure system availability and reliability
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Select and implement security tools, policies, and procedures in conjunction with the company’s security team
  • Participate in global support on-call rotation to support the various geographic sites
  • Participate in various IT projects intended to continually improve/upgrade converged network solutions
  • Architect networks for new services, identify areas of improvement, and develop/implement acceptance testing plans
  • Analysis for root cause determination of issues including recommendations for improvements
  • Provide training and mentoring to other team members
  • Respond to support calls and escalations of customer issues on a 24/7 basis as required

 

Requirements

  • Proven hands-on network engineering experience
  • Deep understanding of networking protocols (e.g., BGP, IBGP,  OSPF, QoS, CoS, MPLS, VRF, VLANS, VPNs, IPSEC, HSRP, and 802.11)
  • Hands-on experience with monitoring, network diagnostic and network analytics tools
  • University degree in Computer Science or a related subject
  • 2-3 years’ experience delivering complex technical solutions including planning, development, implementation and support
Spanish Customer Support - Galati / Brasov

#CGS Remote

In the light of recent events, we are moving forward and we’re looking to expand our team.
If you believe that this is the right time to make a change in your professional career and join a top company in the Outsourcing world, we are waiting for you to join our team!

You don’t have to worry, we are placing your health and safety first, therefore you will be able to join the recruitment process from your cozy home, since all our interviews are held over the phone or via videoconference.

Also, you will have the opportunity of working from home given the current emergency state in our country, hence all our trainings will be held through an online platform.

We are looking forward to getting to know you!

  • Are you proficient in Spanish?
  • Do you have medium English skills?
  • Are you able to work independently and efficiently meet deadlines?
  • Then join our team, we are glad to welcome you!

Required skills:

  • Are you proficient in Spanish?
  • Do you have medium English skills?
  • Are you able to work independently and efficiently meet deadlines?
  • Then join our team, we are glad to welcome you!

Job Description:

• Provide support, including procedural documentation;
• Respond within agreed time limits to call-outs;
• Work continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritize and manage many open cases at one time;
• Establish a good working relationship with customers and other professionals

Benefits:
-Private medical insurance;
-Meal Tickets;
-A 7card Subscription;
-The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
 

 

Client Advisor with German - Brasov / Bucharest / Sibiu

In the light оf recent events, we are moving forward and we’re looking to expand our team. If you believe that this is the right time to make a change in your professional career and join a top company in the Outsourcing world, we are waiting for you to join our team!

You don’t have to worry, we are placing your health and safety first, therefore you will be able to join the recruitment process from your cozy home, since all our interviews are held over the phone or via video conference.

Also, you will have the opportunity оf working from home given the current emergency state in our country, hence all our training will be held through an online platform.

 

Required skills:

We are looking for energetic people like you, who want to develop both personally and professionally!

If you have the same aspirations, join the #CGSDreamTeam!

We are the largest customer service company in Romania at the moment and we excel in delivering support and assistance for the customers in need.

Therefore we are looking for colleagues who are self-motivated, detail-oriented and well organized, with excellent communication skills.

  • Is empathy your middle name?
  • Are you proficient in German?

Then join our team; we are glad to welcome you!

Job description:

• Provide support, including procedural documentation;
• Respond within agreed time limits to call-outs;
• Work continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritize and manage many open cases at one time;
• Establish a good working relationship with customers and other professionals

Benefits:
-Private medical insurance;
-Meal Tickets;
-A 7card Subscription;
-Incentives and also bonuses for our employees – financial and non-financial;
-Salary increase based on seniority;
-The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
-Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

Consultant Relatii Clienti– Brasov / Sibiu / Targu Jiu

Anunț recrutare #CGSRemote

Noi, echipa CGS, mergem mai departe și continuăm să ne mărim echipa. Dacă și tu crezi că este momentul să faci o schimbare în carieră și să te alături unei companii de top în domeniul serviciilor de Customer Care, te așteptăm în echipa noastră!

Și fii fără grijă, punem siguranța și sănătatea ta pe primul plan, astfel că vei putea participa la procesul de recutare direct de la tine de acasă, pentru că interviurile se fac telefonic sau video online.

De asemenea, vei avea posibilitatea să lucrezi de acasă în această perioada de criză, iar training-urile pentru noii veniți în echipă se vor face prin platformă online.

Dacă îți place să relaționezi cu oamenii, îți este ușor să-i asculți, ai capacitatea de a răspunde prompt solicitărilor si de a găsi soluții rapid, atunci te vei simți ca acasă în mijlocul echipei de Customer Support.

Căutăm oameni perseverenți și plini de energie ca tine, care își doresc să se dezvolte personal și profesional! Dacă și tu ai aceleași aspirații, hai în #CGSDreamTeam!

Vrem să te cunoaștem!

Descrierea jobului

 

  • Informează clienții potențiali despre oferta și beneficiile produselor/serviciilor oferite de companie;
  • Prezintă caracteristicile produsului, pachetelor de servicii și explică beneficiile aferente;
  • Actualizează și îmbunătățește periodic bazele de date/portofoliul clienților contactați;
  • Identifică necesitățile clienților și oferă serviciile potrivite acestora.

Beneficii:

  • Asigurare medicală privată;
  • Bonuri de masă;
  • Contract pe perioadă nedeterminată;
  • Dezvoltarea abilităților de comunicare și negociere;
  • Posibilitatea de a lucra part time (4-6 ore);
  • Abonament 7card care îți oferă reduceri la accesul în săli de fitness și activități de tip outdoor.

 

Descrierea companiei

CGS este o companie americana de outsourcing, care detine unul dintre cele mai mari centre de suport de pe piata din Romania. CGS se afla in primele 15 cele mai bune companii din lume din domeniul sau de activitate. In acelasi timp, portofoliul nostru de clienti include companii din Top Forbes 500, precum si firme europene de top.

www.cgsinc.com

Aflati mai multe despre politica de confidențialitate CGS cu privire la prelucrarea datelor dumneavostra personale : http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-...

Ügyfélszolgálati munkatárs, home office-al is

Jó magyar nyelvű kommunikációs készségek:
- Céltudatosság, proaktívitás,
- Pontos és határozott fellépés,
- Hajlandó megfelelni a rugalmas munkaprogramnak,
- Csapatszellem,
- Stressztűrő képesség,
--Ügyfélorientált, türelmes és nyitott személyiség.

 

Főbb feladatok:
- Meglévő és leendő ügyfelek részéről érkező bejövő hívások kezelése,
- Ügyfelek bejelentéseinek beazonosítása,
- Gyors probléma felismerés és a megfelelő megoldás megtalálása,
- Megoldás vagy eszkaláció az illetékes osztály felé,
- Az ügyféllel folytatott beszélgetés rögzítése nyilvántartási rendszerünkben.

Előnyök:
- Dinamikus, fiatalos, jó hangulatú csapat,
- Fejlődési lehetőségek,
- Kiemelkedő alapbér és teljesítmény arányos jutalék, versenyképes juttatási csomag,
- Felkészítő szakmai tréning minden alkalmazottunk részére,
- 3 hónap régiség után home office lehetőség olyan jelentkezőknek akik nem Csíkszeredában élnek*

A CGS Románia az egyik legnagyobb vállalkozás országunkban, piacvezető a call center/contact center cégek közö Románia alkalmazottjaként rugalmas full-time, illetve part-time munkaprogramban, felkészítő tréningekben, valamint versenyképes juttatási csomagban részesülsz.
Társaságunk értékeli a teljesítőképességet, kezdeményezőképességet, vezető szellemet, proaktívitást, de leginkább az emberi értékeket. Az embereink képezik cégünk legfontosabb előnyét.
Csatlakozz te is lelkes és dinamikus csapatunkhoz szakmai fejlődésed érdekében!

Technical Support Level 2 - Constanta / Brasov

Job AD # CGSRemote

In the light of recent events, we are moving forward and we’re looking to expand our team. If you believe that this is the right time to make a change in your professional career and join a top company in the Outsourcing world, we are waiting for you to join our team!

You don’t have to worry, we are placing your health and safety first, therefore you will be able to join the recruitment process from your cozy home, since all our interviews are held over the phone or via videoconference.

Also, you will have the opportunity of working from home given the current emergency state in our country, hence all our trainings will be held through an online platform.

We are looking for persevering and energetic people like you, who want to develop both personally and professionally! If you have the same aspirations, join the #CGSDreamTeam!

We are looking forward to getting to know you!

So, if you have the following, make sure to let us know!

• Expert knowledge of Active Directory Group Policy creation and maintenance.
• Strong working knowledge and previous experience configuring and administering Windows services such as Active Directory, DNS, DHCP and Group Policies.
• Knowledge of Identity Access Management solutions.
• Knowledge of LDAP, SSO, SAML.
• Knowledge of Cloud Applications such as Salesforce, Workday, NetSuite, Box, etc.
• Problem resolution including root cause analysis.
• Ability to work independently with little direct supervision and as a part of a team.
• MCSE with concentration in Active Directory 2008 R2 preferred.

Descrierea jobului

  • The Technical Support Engineer is responsible for delivering outstanding customer support and delighting our customers.
  • We are looking for an experienced, enthusiastic and hands-on technical support engineer who can rapidly learn the value proposition and apply to customers of all sizes.
  • The candidate is responsible for collaborating with the Professional Services team to assure a smooth transition post-deployment to support/maintenance phase.
  • The candidate is also responsible for improving customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.

* Available to work in shifts

Benefits:

  • Employee referral bonuses;
  • Private medical insurance;
  • One month start-up training;
  • Meal Tickets;
  • A 7card Subscription;
  • Incentives and also bonuses for our employees – financial and non-financial;
  • Salary increase based on seniority;
  • The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
  • Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

 

Descrierea companiei

CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.

We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability.

We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits).

www.cgsinc.com

Customer Care with English – Bucharest / Brasov / Galati/ Sibiu

 

Job AD # CGSRemote

In the light of recent events, we are moving forward and we’re looking to expand our team. If you believe that this is the right time to make a change in your professional career and join a top company in the Outsourcing world, we are waiting for you to join our team!

You don’t have to worry, we are placing your health and safety first, therefore you will be able to join the recruitment process from your cozy home, since all our interviews are held over the phone or via videoconference.

Also, you will have the opportunity of working from home given the current emergency state in our country, hence all our trainings will be held through an online platform.

We are looking for persevering and energetic people like you, who want to develop both personally and professionally! If you have the same aspirations, join the #CGSDreamTeam!

We are looking forward to getting to know you!

So, if you have the following, make sure to let us know!

• Are you fluent in English?
• Are you able to work independently and efficiently meet deadlines?
• Are you available to work afternoon and night shift?
• Then join our team, we are glad to welcome you!

 

Job Description

-Provide support to customers, including procedural documentation;
-Assist customers according to the documented procedures and processes;
-Work continuously on a task until completion (or escalate to third parties, if appropriate);
-Prioritize and manage multiple issues simultaneously;
-Establish a good working relationship with customers and colleagues.
 

Benefits:

  • Employee referral bonuses;
  • Private medical insurance;
  • One month start-up training;
  • Meal Tickets;
  • A 7card Subscription;
  • Incentives and also bonuses for our employees – financial and non-financial;
  • Salary increase based on seniority;
  • The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
  • Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

Company Description

CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.

We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability.

We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits).

www.cgsinc.com

Learn more about our Privacy Policy for the purpose of GDPR by clicking the link: http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-...