It demonstrates continued dedication to privacy and security for client data
New York, NY – November 15, 2018 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced that it has successfully completed the Service Organization Control (SOC®) 2 Type 2 certification for its applications, hosting, managed services, enterprise learning, call center and BPO systems globally. CGS received the seal of excellence from AICPA for successfully completing a SSAE 16 SOC 2 Type 2 audit.
“Achieving this level of certification exemplifies that CGS is a trusted provider to our global customers, delivering superior performance and service,” said John Samuel, SVP, global CIO, CGS. “With a heightened awareness of protecting customer data, this report is a great validation of our continued commitment to our customers. This is a great achievement for CGS as we continue to transform and mature our processes.”
The SOC 2 Type 2 report is performed by an independent auditing firm and is intended to provide an understanding of the service organization’s suitability of the design and operating effectiveness of its internal controls. A service organization may select any or all of the trust service principles applicable to their business. CGS chose to report on security, availability, processing integrity, confidentiality and privacy. The successful completion of this voluntary engagement illustrates CGS's ongoing commitment to create and maintain a secure environment for its clients' confidential data.
SOC 2 engagements are performed in accordance with the American Institute of Certified Public Accountants’ (AICPA) AT-C 205, “Reporting on Controls at a Service Organization” and based on the trust service principles outlined in the AICPA Guide, “Reporting on Controls at a Service Organization Relevant to Security, Availability, Processing Integrity, Confidentiality, or Privacy.”
For nearly 35 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients’ complex, multi-dimensional needs and support clients’ most fundamental business activities. Headquartered in New York City, CGS has offices across North America, South America, Europe, the Middle East and Asia. For more information, please visit www.cgsinc.com and follow us on Twitter at @CGSinc @OutsourcingCGS and @LearningCGS and on Facebook.
Susan Sweeney, CGS
Kate Connors (for CGS)