Netanya, Israel – December 15, 2017 – CGS Israel won the Dov Lautman Business Diversity Award, granted for the fourth year by Maala, the non-profit CSR standards-setting organization in Israel, and the Israeli Forum for Employment Diversity, to recognize businesses that promote integration and economic development of underemployed populations.
CGS Israel is a subsidiary of the global CGS, a U.S.-based global provider of business applications, enterprise learning and outsourcing services. CGS Israel provides technology companies with customer service and technical support call centers in a variety of languages on an outsourcing basis.
At its technical support call center in Netanya, the company employs about 60 support agents who serve global clients, providing high-tech support to end-users and to organizations in Israel and seven former USSR Russian-speaking countries.
The Diversity Award was named after Dov Lautman in honor and in recognition of his years of activity in promoting diversity and inclusion in the Israeli economy and its society, and of Lautman himself, as a businessman, who expressed and manifested business leadership that is committed to equality and social justice. The organizations that have received this award are a reflection of the activity and progress in diversifying the employment force in Israel's business sector, as they contribute to the creation of a multicultural environment in Israel.
The Award Committee, comprising representatives of all sectors of Israeli society, was greatly impressed by CGS Israel's extensive and methodical commitment to diversification, from its impressive percentage of diversity, including management positions, and its substantial investment in creating a diverse and multicultural workplace environment.
Shelly Ratzon, HR Manager, CGS Israel, said: "Our policy is to recruit employees regardless of gender, age, religion, disability, etc. It's important that our employees are professionally capable of the position, and all the rest is invisible to us. Today, we employ support agents that are Muslim, Christian, secular and Orthodox Jews, individuals with physical and emotional disabilities, immigrants from Ethiopia and from Russia – recent immigrants whom we recruited for professional work even before learning Hebrew, and persons aged over 45 and even over 65."
Momo Mahadav, CEO of Maala, said: "The committee was impressed by the extent to which CGS Israel invests in employment diversity, presenting an extraordinarily diverse workforce for a company of its size, and it's really quite an achievement for CGS to win the diversity award alongside some of the economy's most formidable organizations, such as the Israel Electric Company or Osem, one of the largest food manufacturers and distributors in Israel."
Mahadav added: "A business's strongest social influence is to provide high-quality employment, to develop abilities and to invest in population sectors that find it difficult to gain employment. In all these parameters, CGS has shown a high level of proven achievement, in training and development as well as employment in the field of digital knowledge. Usually we see this type of commitment and social responsibility for diversity in larger organizations, and the fact that a company that is relatively young in Israel, with a staff of about 60 has shown these values is very impressive and praiseworthy, which is the standard we can only aspire for larger companies to follow."
For nearly 35 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients' complex, multi-dimensional needs and support clients' most fundamental business activities. Headquartered in New York City, CGS has offices across North America, South America, Europe, the Middle East and Asia. For more information, please visit www.cgsinc.com.
Susan Sweeney, CGS