Recognized in Contact Center / Customer Service Outsourcing Provider of the Year Category
New York, NY – January 23, 2018 – CGS, a global provider of business applications, enterprise learning and outsourcing services, was named a finalist in the 2018 Stevie® Awards for Sales & Customer Service in the Contact Center or Customer Service Outsourcing Provider of the Year category.
The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards® and the Stevie Awards for Great Employers. The final results will be announced during a gala banquet on Friday, February 23, at Caesars Palace in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
“It’s an honor to be recognized among the best outsourcing providers for our continued commitment to providing an exceptional customer experience,” said Michael D. Mills, Senior Vice President, Global Sales, Contact Center division, CGS. “We have always put our customers’ needs before the bottom line in being a true partner with clients through the delivery of best-in-class services. CGS makes it a top priority to leverage the latest processes and tools to equip our skilled agents and management team, who are our most important asset to ongoing quality customer service.”
“The 2018 judges were so impressed with the wide range of achievements detailed in the Finalist nominations,” said Michael Gallagher, president and founder of the Stevie Awards. “We look forward to announcing the Gold, Silver and Bronze Stevie placements in Las Vegas next month.”
With a foundation of thousands of multilingual, dedicated call center agents located in North America, South America, Europe and the Middle East, CGS currently supports many of the world's industry-leading brands, including global retailers, healthcare providers, technology and telecom providers and global hospitality brands. CGS's innovative, scalable and flexible outsourcing solutions include help desk solutions, technical support, customer care, sales and channel management, and finance and accounting.
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors and supporters of the 12th annual Stevie Awards for Sales & Customer Service include HCL Financial Services, Sales Partnerships, Inc. and ValueSelling Associates, Inc.
For nearly 35 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients’ complex, multi-dimensional needs and support clients’ most fundamental business activities. Headquartered in New York City, CGS has offices across North America, South America, Europe, the Middle East and Asia. For more information, please visit www.cgsinc.com and follow us on Twitter at @CGSinc and @OutsourcingCGS and on Facebook.
Susan Sweeney, CGS
Kate Connors (for CGS)