New York, NY – November 13, 2013 – CGS, a leading global supplier of technology solutions and services, announced today they will be sponsoring Retail TouchPoints’ Retail Executive Roundtable on November 14th at The Breslin Bar and Dining Room in New York, NY. This unique industry event will focus on identifying the tools, technologies, and strategies that will deliver increased sales and basket sizes through improved customer engagement, customer service, and brand loyalty.
Leslie Hand, Research Director at IDC Retail Insights, will be in attendance as a special guest and will share her unique insights and experiences regarding omnichannel retail strategy. She will also discuss examples that illustrate omnichannel maturity at various stages and how to measure the success that follows great customer engagement, customer service and brand loyalty.
“We are honored to be a part of such a unique and important industry event for omnichannel retailing,” said Paul Magel, President of Applications Solutions at CGS. “At CGS we provide fashion retailers with the latest technology to overcome today’s complex challenges. This event, bringing together some of the top leaders in the retail industry, will provide valuable insight and crucial information that companies can leverage as they attempt to stay a step ahead of their competition while meeting those challenges.”
With nearly 30 years of experience in the fashion and apparel industry, CGS provides end-to-end technology solutions to hundreds of today’s leading fashion retailers and wholesalers. Among the solutions and services CGS provides are Microsoft Dynamics AX for Retail, the BlueCherry Enterprise Suite including Product Lifecycle Management (PLM), B2B e-commerce, Multichannel Merchandise and Demand Planning, AX iOS Point of Sale, Hosted and Managed Services, and Contact Center & Technical Help Desk.
To learn more about the event, please visit http://www.retailtouchpoints.com/general/82-pages/2964-retail-touchpoints-roudtable-series-converting-customer-loyalty-to-sales.
About CGS
For almost 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through technology and services. Headquartered in New York City, CGS employs more than 5,000 professionals across North America, Latin America, Europe and Asia. With global delivery capabilities, expertise across leading platforms and deep experience in multiple industries, CGS has become the IT partner of choice for thousands of organizations worldwide. CGS delivers a wide array of proprietary and third-party business applications, technology, business services and business process outsourcing solutions, including customer care, technical support and corporate learning and training. For more information please visit www.cgsinc.com and follow us on Twitter at www.twitter.com/cgsinc as well as Facebook at http://www.facebook.com/ComputerGeneratedSolutionsInc.