April 03, 2020
Pablo Rossel Estay talks about call centers working from home

Pablo Rossel Estay, Senior Vice President, Country Manager CGS Chile, discusses moving his call center teams to a work from home model to maintain business continuety for CGS call center clients during the COVID-19 pandemic. He discusses the challanges, benefits and pleasant surprises while communicating via video teleconferencing platforms.

 

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