The Everest Group Learning Services PEAK Matrix 2021

PEAK matrix of organizationsCGS Positioned as a Major Contender and Star Performer in Everest Group's Learning Services PEAK Matrix® 2021

"CGS solutions, especially those across immersive learning, have become even more relevant for clients in the current virtual environment, and CGS continues to innovate its solutions to enable enhanced scalability and user experience." —Everest Group

The 2021 PEAK Matrix® report analyzed the capabilities of 21 providers and identified 14 service providers as the “2021 Major Contenders” based on the assessment of market impact and vision & capability. For the second-consecutive year, CGS emerged as a Major Contender with offerings spanning across such services as content development and curation, content delivery, learning administration and spend management and procurement.

In the PEAK Matrix report, Everest Group, a leading research firm, analyzed the Learning Services market across key factors, strengths and development areas for service providers, including: 

  • Market Adoption 
  • Portfolio Mix 
  • Value Delivered 
  • Vision & Strategy 
  • Scope of Services Offered 
  • Innovation & Investments 
  • Delivery Footprint
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