Frost & Sullivan New Product Innovation Award Customer Experience Outsourcing Services Industry

CGS Commended by Frost & Sullivan for its Introduction of Augmented Reality in an Immersive Customer Experience Solution, Teamwork AR™ 

Teamwork AR addresses businesses’ changing demands by delivering remote support, enhanced training, and more interactive sales engagement

Based on its recent analysis of the European customer experience (CX) outsourcing services market, Frost & Sullivan recognizes CGS with the 2020 European New Product Innovation Award for its Teamwork AR solution. The Teamwork AR app works on any device – smartphone, laptop, or tablet – giving users access to self-guided assistance in an augmented reality (AR) setting, making the solution applicable for technical, help desk, and training support.

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