IDC Report: AR for Training, Customer Service and Frontline Workers

Leveraging Augmented Reality for Digital Transformation in Business & Large Enterprises

Today's businesses – large and small – are moving to adapt to an ever-changing world. From employees working from home to mobile workforces dealing with lockdowns and health risks, many organizations found augmented reality (AR) technologies could help address their immediate and future challenges. Understanding the key business use cases and benefits of AR will be crucial to digital transformation success. Get insights from IDC analyst Tom Mainelli, Group Vice President, Device & Consumer Research and learn how augmented reality can support your business.

In this report, gain insight on:

  • Key use cases for implementing AR
  • Benefits of AR for training, field service workers, and customer service
  • Considerations for implementing AR
  • How to choose an AR implementation partner