We surveyed over 200 Learning & Development professionals and asked: "In planning learning and development programs for 2019, what do
Every year we survey hundreds of executives and influencers across talent management, learning, HR, strategy, and operations management to
In the CGS 2019 U.S. Consumer Sustainability Survey, more than 1,000 consumers were surveyed as to their buying habits, revealing that
When overhauling business functions, looking for process improvements or preparing for new compliance measures, CFOs and CIOs can choose
When it comes to providing a superior customer experience, retail companies have found that empowering their employees with new
While rapid changes in technology make it possible to have remote workspaces and collaboration across the globe, it can also bring new
In the telecommunications industry, your ability to hire, retain and onboard the best customer-facing talent quickly is essential for
Despite today’s technology-dependent environment, CGS’s 2018 Consumer Customer Service Survey of more than 500 U.S. and U.K. participants
Cybersecurity is a major concern for all companies and industries today, particularly those who manage sensitive customer information.
A successful Channel Partner Enablement program requires providing your partners with the right content, proper training and necessary
In a CGS 2018 Retail Survey of more than 1,500 U.S. individuals, found that despite the spike in online shopping, in-store buying and
CGS and Inkling, in partnership, are researching the needs of the Deskless Workforce, which is a crucial factor in the U.S. economy. In a
We rounded up 10 relevant stats and quotes about the Learning and Development field in anticipation of Corporate Learning Week taking
