2020 Channels and Alliances Predictions
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This IDC Market Perspective provides IDC’s top predictions for market and technology forces that will shape IT channels and alliances in

Ecommerce report
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Survey Reveals Loyalty Programs & Communication Essential to Retail Success CGS sponsored Dynata to survey 1,000 consumers across the

Benefits for outsourcing telesales and telemarketing with CGS
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Survey reveals businesses are challenged to meet customer expectations and are looking to technology to help deliver an

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Determine the best IT & technology strategies by learning industry trends and how your peers are overcoming challenges.

We are

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Determine your best BPO strategies by learning industry trends and how your peers are overcoming challenges.

We are excited to

The Top Trend for Fashion Brands and Retailers in 2019
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Managing Disruption to Fuel Growth

In 2019, leading fashion brands and retailers will drive new growth by out-maneuvering market

Creating an RFP for Fashion Apparel and Footwear PLM Project
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Today's omnichannel consumers are demanding greater product innovation, selection and value.

These and other market challenges have

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Each year, CGS conducts a survey of apparel, fashion and retail business leaders to gain insight into the trends, challenges, best

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When overhauling business functions, looking for process improvements or preparing for new compliance measures, CFOs and CIOs can choose

  • Infographics
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When it comes to providing a superior customer experience, retail companies have found that empowering their employees with new

  • Infographics
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While rapid changes in technology make it possible to have remote workspaces and collaboration across the globe, it can also bring new

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In the telecommunications industry, your ability to hire, retain and onboard the best customer-facing talent quickly is essential for

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Why CGS places extreme importance on its security ecosystem

The breach of personal information from Facebook by Cambridge Analytica

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Change, change, and more change to come. This is the overwhelming theme of our fourth annual Learning Trends report. We surveyed hundreds

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Each year, CGS conducts an annual survey to capture and assess trends, challenges, best practices andpriorities thatwill impact fashion

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  Market Leaders Dish on Challenges, Opportunities & Real-World Solutions

 

 
In today’s increasingly