Determine the best IT & technology strategies by learning industry trends and how your peers are overcoming challenges.
Determine your best BPO strategies by learning industry trends and how your peers are overcoming challenges.
We are excited to
In 2019, leading fashion brands and retailers will drive new growth by out-maneuvering market
As the technology landscape changes, global workplaces are finding more immersive and enriching ways to share and scale knowledge,
We wanted to know how employees working across several industries view skills gaps, prioritize needs and navigate change. CGS surveyed
No matter how much time and effort you put into creating the perfect customer service experience, the day will come when you have
We surveyed over 200 Learning & Development professionals and asked: "In planning learning and development programs for 2019, what do
Today's omnichannel consumers are demanding greater product innovation, selection and value.
These and other market challenges have
Every year we survey hundreds of executives and influencers across talent management, learning, HR, strategy, and operations management to
In the CGS 2019 U.S. Consumer Sustainability Survey, more than 1,000 consumers were surveyed as to their buying habits, revealing that
When overhauling business functions, looking for process improvements or preparing for new compliance measures, CFOs and CIOs can choose
When it comes to providing a superior customer experience, retail companies have found that empowering their employees with new
While rapid changes in technology make it possible to have remote workspaces and collaboration across the globe, it can also bring new