A successful Channel Partner Enablement program requires providing your partners with the right content, proper training and necessary
Cybersecurity is a major concern for all companies and industries today, particularly those who manage sensitive customer information.
Award Winning Enterprise Learning Solutions for Media Telecommunications Companies
In the telecommunications industry, your ability
Why CGS places extreme importance on its security ecosystem
The breach of personal information from Facebook by Cambridge Analytica
Despite today’s technology-dependent environment, CGS’s 2018 Consumer Customer Service Survey of more than 500 U.S. and U.K. participants
In the telecommunications industry, your ability to hire, retain and onboard the best customer-facing talent quickly is essential for
While rapid changes in technology make it possible to have remote workspaces and collaboration across the globe, it can also bring new
When it comes to providing a superior customer experience, retail companies have found that empowering their employees with new
When overhauling business functions, looking for process improvements or preparing for new compliance measures, CFOs and CIOs can choose
