Why CGS places extreme importance on its security ecosystem
The breach of personal information from Facebook by Cambridge Analytica
Despite today’s technology-dependent environment, CGS’s 2018 Consumer Customer Service Survey of more than 500 U.S. and U.K. participants
In the telecommunications industry, your ability to hire, retain and onboard the best customer-facing talent quickly is essential for
While rapid changes in technology make it possible to have remote workspaces and collaboration across the globe, it can also bring new
When it comes to providing a superior customer experience, retail companies have found that empowering their employees with new
When overhauling business functions, looking for process improvements or preparing for new compliance measures, CFOs and CIOs can choose
Each year, CGS conducts a survey of apparel, fashion and retail business leaders to gain insight into the trends, challenges, best
In the CGS 2019 U.S. Consumer Sustainability Survey, more than 1,000 consumers were surveyed as to their buying habits, revealing that
Every year we survey hundreds of executives and influencers across talent management, learning, HR, strategy, and operations management to
We wanted to know how employees working across several industries view skills gaps, prioritize needs and navigate change. CGS surveyed
Today's omnichannel consumers are demanding greater product innovation, selection and value.
These and other market challenges have
We surveyed over 200 Learning & Development professionals and asked: "In planning learning and development programs for 2019, what do
As the technology landscape changes, global workplaces are finding more immersive and enriching ways to share and scale knowledge
In 2019, leading fashion brands and retailers will drive new growth by out-maneuvering market