Customer support defines brands title image
  • Infographics

Since the beginning of 2020, all eyes are on customer service and support. We pulled together a series of stats that showcase how

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  • Webinars & Events

The mid-market can be challenging to reach if you don't have the right strategy in place. Setting up, managing and monetizing multi-

L&D digital transformation webinar
  • Webinars & Events

In the aftermath of a massive global disruption, organizations realize the increased importance of employee experience, connectivity,

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  • Reports & ebooks

The COVID pandemic saw several fundamental shifts in the way fashion and textiles do business. Brands and retailers are responding through

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  • Reports & ebooks

Over the past year, technology companies have been forced to transform the way they engage with customers. With in-person interaction off

5 star customer service rating image
  • Webinars & Events

According to our poll of executives, knowledgeable support teams (65%), first-time problem solving (59%) and quick resolution (50%) are

L&D Trends for the Future of Work
  • Reports & ebooks
Our report aims to take on the Future of Work from a different angle.

This report goes beyond what work will look like for employees,

Overcoming Top 3 Challenges to MR
  • Infographics

As we work toward a next normal in business, mixed reality (MR), an extension of augmented reality that allows real and virtual elements

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  • Webinars & Events
Webinar Replay Now Available

We presented a webinar, “4 Steps to Digitally Transform Your Factory Floor,” with our partner Americas

CGS Positioned as a Major Contender in Everest Group's Learning Services PEAK Matrix 2020
  • Reports & ebooks
CGS Positioned as a Major Contender and Star Performer in Everest Group's Learning Services PEAK Matrix® 2021

"CGS solutions, especially

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  • Infographics
Ecofriendly and Made in America Are Top of Mind

In the CGS 2021 State of the U.S. eCommerce Consumer Survey, 1,000 U.S. consumers were

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  • Webinars & Events

Consumers are increasingly interested in the impact of purchases, including the environmental and social costs of production. In our

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  • Webinars & Events

We will be joining the 2021 EWTS Conference from October 6–27, 2021. The informative four-day

In the News image
  • Corporate News

New York, NY – June 23, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, announced

Star Garment case study cover
  • Case Studies

Star Garment Group is no stranger to problem solving and transformation. Since 1978, this Sri Lanka-based business has been transforming

Improving shop floor control white paper
  • Whitepapers

Shop Floor Control, or production management, technology is key to digital transformation of the fashion and sewn products factory floor.