Survey reveals surging
Today's businesses – large and small
For the seventh year, CGS surveyed nearly 200 business leaders and decision makers representing IT, operations, finance and customer
In the wake of the COVID-19 pandemic, employees are voluntarily leaving their jobs at record-high rates. While some people try to reduce
As if business conditions haven’t been challenging enough over the past 18-plus months, employers are now contending with record-high quit
We surveyed 500+ consumers on their knowledge of the Right to Repair movement and their views on promoting environmental sustainability.
Retailers need a solid view of the products they have in the pipeline, from the source to the store. For that to happen, it’s going to
Since the beginning of 2020, all eyes are on customer service and support. We pulled together a series of stats that showcase how
The mid-market can be challenging to reach if you don't have the right strategy in place. Setting up, managing and monetizing multi-
In the aftermath of a massive global disruption, organizations realize the increased importance of employee experience, connectivity,
The COVID pandemic saw several fundamental shifts in the way fashion and textiles do business. Brands and retailers are responding through
Over the past year, technology companies have been forced to transform the way they engage with customers. With in-person interaction off
According to our poll of executives, knowledgeable support teams (65%), first-time problem solving (59%) and quick resolution (50%) are
This report goes beyond what work will look like for employees,
As we work toward a next normal in business, mixed reality (MR), an extension of augmented reality that allows real and virtual elements
We presented a webinar, “4 Steps to Digitally Transform Your Factory Floor,” with our partner Americas
