• Webinars & Events
On-Demand Webinar: AR & Remote Assist AI

As operational leaders develop COVID-Exit strategies toward a new-normal economy,

Augmented Reality is a Key to Recovery in IT
  • Webinars & Events

This on-demand session addresses how AR is paving a new way for medical professionals to learn and deliver personalized care, allowing

Effects of 2020 Pandemic Shapes Outsourcing and Technology Investments for 2021
  • Infographics
Survey Reveals Challenges: Moving Contact Centers to Work From Homes and Changing Consumer Behaviors Amid Stay-At-Home Orders

For the

Augmented Reality is a Key to Recovery in IT
  • Reports & ebooks

Executives are beginning to build an appetite for augmented reality (AR) as a tool to reduce costs, decrease training and onboard times,

AR and Mixed Reality in Business: How to Get Started
  • Webinars & Events

Embarking on a journey to develop or commission a custom AR product may seem daunting at first, but there’s a well-established path to

2020 Deskless Workforce Learning and Development Satisfaction Survey Infographic
  • Infographics

During this COVID-19 pandemic, there has been a lot of discussion around the move to a remote workforce. Prior to the pandemic, Google

Forecast 2021: Plan for Normalcy but Prepare for Disruption
  • Webinars & Events

In this discussion, executives from McDonald’s, Toshiba Global Commerce Solutions and CGS Enterprise Learning will share how they pivoted

Learning Technology Consulting Solutions Case Study: McDonald’s Global Learning & Development
  • Case Studies
Digital Transformation at Scale 

When McDonald's global learning and development team ran into a technical issue that would have disabled

Innovating post pandemic with AR
  • Reports & ebooks

Few enterprises have included pandemics in their business continuity planning in the past. However, it’s a sure bet that most will do so

Augmented reality for global enterprises
  • Case Studies

Toshiba Global Commerce Solutions (TCGS), a subsidiary of Toshiba TEC Corporation with over 2,000 employees, offers comprehensive POS

Business Continuity with AR for Service Technicians
  • Reports & ebooks

CGS Commended by Frost & Sullivan for its Introduction of Augmented Reality in an Immersive Customer Experience Solution, Teamwork AR

  • Webinars & Events

To grow your business, consumer goods companies require a modern Product Lifecycle Management (PLM) solution that supports the recent

A Checklist for Assessing Contact Center Partners During COVID-19
  • Reports & ebooks

The way we do business is different now because of COVID-19. No matter your industry, it’s likely that social distancing measures and

  • Datasheets

Retail is in a constant state of change. From product creation to the point of sale, global supply chains demand greater collaboration and

Ongoing Impact of Covid-19 on Contact Center Support Services
  • Infographics

There are approximately 3 million customer service reps in the U.S. and millions more around the globe. Most of these representatives work

ROADMAP: CUSTOMER SERVICE SUCCESS For Field Services Organizations during Covid-19 Pandemic
  • Infographics

Prior to the pandemic, meeting customer expectations was the most important operational initiative for field service teams; this was