Charitable organization outsources high-level IT support to CGS
Challenge / Opportunity:
* Setting up a network in a new location for a company without a large, internal IT department
* Finding a managed service, arm-in partner as they faced very strict insurance criteria
* Working with a partner who could provide all the high-level IT support needed, such as hosting and support
“If anything happens, we really have the confidence that CGS will know first, and mostly it’s fixed before I even realize it. I have the peace of mind where I can rest and relax on weekends and evenings, knowing that all systems are up and good. If I were to describe CGS in one word, it would be “life”. I get my life back. With CGS, I have a life again.” – Lynn Blackwell, Director of IT Applications
A charitable organization with offices across the country needed IT support for a move, and they also needed to find a partner with the expertise to do the hosting for all their servers, as well as provide virtual desktop managing and 24/7 customer support. The final requirement was that the partner be located near their offices. After performing due diligence on a few options, the charitable organization chose CGS as their IT partners. Watch Lynn Blackwell, the director of IT applications at the organization discuss the process of working with CGS to achieve all their goals.