CGS Immersive, a Meta Premier Partner, was recently featured on the official Meta Developer Blog, recognized for our innovative use of Meta’s Passthrough Camera API, machine learning, and...

As businesses grow, so does the demand for customer service. While some companies build internal support teams, many turn to call center outsourcing to scale efficiently.

When business increases, call volumes follow.

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business processing service provider.