From Cost Cutter to Growth Partner: The Strategic Evolution of BPO
This thought leadership piece from Octavian Lixeanu, Vice President of Operations at CGS Romania explores how BPO has evolved from a back-office cost-saving tactic into a strategic driver of...
2025 Fashion ESG Regulations: What Brands Must Do to Comply — and Compete
In his latest Bluecherry thought leadership piece, ESG product manager Chris Jones explores how brands face increasing pressure to provide verifiable data across supply chains, product life...
Unlocking Hidden Profits: How Advanced Forecasting Eliminates Cost Drains Across Your Business
In today's volatile apparel, home, and fashion markets, the cost of poor planning extends far beyond just inventory issues. It creates a cascade of expenses that erode profitability across...
The Future of BPO: Why BPO Is a Rapidly Growing Industry
Business process outsourcing (BPO) is a business strategy where companies delegate certain processes to external providers. BPO saves costs and allows companies to scale up their operations...
From R&D to ROI: CGS Immersive Delivers Impact as it Enters its Next Chapter
In his latest thought leadership, Doug Stephen reflects on CGS Immersive’s evolution over the past few years highlighting how AI, XR, and immersive learning tools like TeamworkAR™ and Cicero...
Giving Back with Gratitude: CGS India Honored for CSR Efforts
CGS India was honored by the Indian Red Cross for its CSR impact in education, healthcare, and community service—one of only 15 firms selected from 500+.
Changing the Way the World Trains: CGS Immersive’s MR Breakthrough Gets Meta Spotlight
CGS Immersive, a Meta Premier Partner, was recently featured on the official Meta Developer Blog, recognized for our innovative use of Meta’s Passthrough Camera API, machine learning, and...
Circular Fashion in Action: Turning Compliance into Competitive Edge
In his latest Bluecherry thought leadership piece, ESG product manager Chris Jones explores how circular fashion is evolving from a regulatory requirement into a powerful competitive...
8 Reasons to Outsource Your Call Center & Elevate Customer Support
As businesses grow, so does the demand for customer service. While some companies build internal support teams, many turn to call center outsourcing to scale efficiently.