Number of technicianstechnicians
Service calls per day, per techniciancalls
Percent of service calls requiring a more experienced technician
Features & Benefits
AR for Any Device, Anywhere.
Available on iOS, Android, web and wearable platforms (HMT-1), allowing for interoperability for support and collaboration
Real-Time AR Collaboration Tools.
Videoconferencing & recording, chat, annotation, object placement, shared workspaces and screenshots, remote guidance with direct interaction from SMEs, hands-free AI-based voice search
Feature-Rich Visualization Tools.
Rich, real-life visuals: 3D objects, rotate, draw & annotate, point of view, image recognition, environmental mapping, video streaming, adjustable bandwidth for field service optimization
ServiceNow, among other IT service management providers, to create / append service tickets, learning management systems (LMS), eLearning courseware, support for IoT
Save sessions, timestamps for compliance, track status of learning materials usage
Expert AR Content Development
Custom content development provides an end-to-end solution; no agencies, no new development staff, just results
Approachable, knowledgeable support team with fast turnaround, in real time via chat, phone or email
Live language translation and support to unite your global team; removing language barriers, you can tap into a larger talent pool to collaborate on projects or resolve issues
Communication engine built on ISO 27001, one of the most widely recognized and internationally accepted information security standards