Field Service Organizations Leverage AR for Resilience During the Pandemic

In a fast-paced and distributed world, essential deskless workers cannot rely on manual, slow and risky processes. During the COVID-19 pandemic, technical field service employees and operations teams need to pivot their processes to ensure safety and business continuity. 

They need to use new tools to communicate, collaborate, train and execute on their core KPIs. 

In our quick poll of field service management leaders, we uncovered the true impact and ROI of adopting augmented reality (AR).

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