Why CGS?

Extended PLM for apparel, fashion, and lifestyle brands

Superior Standards

Call & email monitoring, ticket reviews, process adherence reviews, customer satisfaction surveys, agent incentive & recognition

Global Customer Support

Located in U.S., Canada, Romania, Chile, India, Israel and South Africa

25+ Languages Spoken

Includes: English, Spanish, French, Arabic, Dutch, Danish, Hebrew, Portuguese, German, Greek, Italian, Russian, Swedish

Multichannel Support

Across voice, chat, text, email and social media

Certifications

PCI compliant, ISO 9001:2015, Soc 2 Type 2 certified, ServiceNow® Certified System Administrator, COPC certified

Delight Customers

Product assistance, warranty claims, order support, reservations, device/service activation, inquiries, loyalty programs

Trusted by these amazing companies