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  1. Resources

Reaction to the 2019 CGS Learning Trends Report: 4 Stats to Help L&D Navigate the Future

  • Learning

They say the definition of insanity is doing the same thing over and over again, expecting a different result. If that is true, then we may all be well and truly crazy in L&D.

By Lori Niles-Hoffman April 17, 2019

The History of CGS’s Application Solutions Division

  • Applications
How the fashion industry’s BlueCherry® software solution got its start
By Natalia Kossobokova April 15, 2019

How to Keep your Data and Company Information Safe

  • Tech Outsourcing

Want tips on how to keep your data and the company's information safe? Here are some best practices from CGS Chief Information Security Officers (CISO) Ibrahima Mbaye: 

Passwords Security

By Ibrahima Mbaye April 10, 2019

CGS Celebrates Its 35th Anniversary

  • Applications
  • Learning
  • Outsourcing
  • CGS Cares
Employees look back on some of their favorite memories at CGS as well as their significant milestones
By Natalia Kossobokova April 08, 2019

The Origin Story Behind CGS

  • Applications
  • Learning
  • Outsourcing
How a Soviet immigrant created a U.S. company of over 7,000 employees in 35 years
By Natalia Kossobokova April 02, 2019

How to use Customer Data to Personalize your Enterprise Training Programs

  • Learning

Data that tells you what is working in your customers’ experience of your brand, products, and or services; data that shows you where your customers experience delight, pain, and frustration are important for training sales, marketing, pro...

By Jessica Farquhar Campbell April 01, 2019

3 Things That Drive Efficiency in Customer Experience

  • Outsourcing
  • Call Center
  • Tech Outsourcing

Customer experience has been heralded as a new differentiator in the CGS 2019 BPO Look Ahead Report.

By Christine Crandell March 25, 2019

Increase Sell-Through and Inventory Turns with Integrated Planning

  • Applications

The Mastercard SpendingPulse report for the 2018 holiday season revealed that retail sales

By CGS Applications Team March 21, 2019

Predict Demand and Supply Needs with Integrated Supply Chain Analytics

  • Applications

Traditional supply chains weren’t built with today’s globalized system in mind. So it’s not surprising then that legacy supply chain systems struggle to cope in today’s turbulent geopolitical and economic landscape.

By CGS Applications Team March 18, 2019
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    • Warehouse Management System
    • EDI
    • Business Intelligence
    • Quality Control Management
    • eCommerce Integration
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
    • 365 for Professional Services
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