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Financial Implications of Using BPO to Address KPIs in Healthcare and Health Insurance Companies
May. 09, 2018Changes in the healthcare and health insurance industry mean CFOs are tasked with understanding how costs can be better managed through improved care strategies, including BPO strategies.
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Three Ways to Boost Supply Chain Agility with PLM and ERP
May. 03, 2018How can fashion brands and retailers meet customer demands for on-trend products, available immediately and at the best price? The answer is by finding greater efficiency in your supply chain.
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5 Key Trends For Business Process Outsourcing into 2019
May. 02, 2018Every year CGS conducts an in-depth survey with companies around their yearly Business Process Outsourcing (BPO) goals and challenges. We summarize key findings and trends we expect to see in the...
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INSIGHT 2018 Highlights
May. 01, 2018In March, CGS welcomed over 150 of the world’s leading fashion, apparel and lifestyle brands and product experts to our 14th annual user conference, INSIGHT. Attendees participated in a focused...
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New Trend: Learning and Development’s Role in Ushering in the Experience Economy
Apr. 25, 2018Jessica Farquhar Campbell a Strategic Initiatives Consultant for Humana Military, with over twenty years, experience coaching and teaching in various settings, shares her insights and analysis on CGS...
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Improving Patient Outcomes and Experience with Technology
Apr. 12, 2018Healthcare reform and the shift to value-based care presents new challenges for healthcare providers. The result is a focus on improving the patient experience across many quality initiatives.
Tauseef Muhammad