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Chatbots and Customer Service: Are The Days Of Human Agents Numbered?
Oct. 16, 2018Lynn Hunsaker, Michael Mills, Adrian Swinscoe -
CGS Celebrates Customer Service Week 2018
Oct. 05, 2018CGS is honored to celebrate Customer Service Week with our thousands of contact center service representatives around the globe.
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Integrating ERP and eCommerce Can Supercharge Your Retail Enterprise
Sep. 12, 2018Today, eCommerce represents nearly 12% of the total global retail market, and is projected to reach nearly 18% by 2021.
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19 Quotes on Digital Transformation for C-Suite Executives
Sep. 04, 2018Warren Buffett, Chairman and CEO of Berkshire HathawayDigital transformation is a fundamental reality for businesses today. Organizations of all sizes realize that to delay digital transformation...
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Navigating the PLM Solution Selection Process
Jun. 27, 2018Due to the digital economy and demanding results we find ourselves in, proper strategies to overcome the challenges of selecting PLM software is vital.
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Private Label is a Winning Strategy for Retail Success
Jun. 18, 2018What do Alfani, INC, Amazon Essentials, Cat & Jack, Halogen, and Universal Thread have in common? They are all exclusive apparel and fashion brands from major retailers such as Amazon, Nordstrom...
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