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7 Game-changing Tech Trends to Watch Out for in 2019
Oct. 22, 2018The IT outsourcing industry has changed tremendously in the last two decades. What was once a cost saving option for companies has become a business imperative.
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Chatbots and Customer Service: Are The Days Of Human Agents Numbered?
Oct. 16, 2018Lynn Hunsaker, Michael Mills, Adrian Swinscoe -
CGS Celebrates Customer Service Week 2018
Oct. 05, 2018CGS is honored to celebrate Customer Service Week with our thousands of contact center service representatives around the globe.
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Integrating ERP and eCommerce Can Supercharge Your Retail Enterprise
Sep. 12, 2018Today, eCommerce represents nearly 12% of the total global retail market, and is projected to reach nearly 18% by 2021.
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19 Quotes on Digital Transformation for C-Suite Executives
Sep. 04, 2018Warren Buffett, Chairman and CEO of Berkshire HathawayDigital transformation is a fundamental reality for businesses today. Organizations of all sizes realize that to delay digital transformation...
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Navigating the PLM Solution Selection Process
Jun. 27, 2018Due to the digital economy and demanding results we find ourselves in, proper strategies to overcome the challenges of selecting PLM software is vital.
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