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Contact Us

Trends in the Apparel Industry

What can fashion & apparel companies do to be more eco-friendly?

Read now

Tips for Outsourcing

10 Memorable Tech Support Stories That Won Customers Over

Read now

Building a Learning Program

What Skills Will Be Needed for Gen Z Workers?

Read now
the importance of customer experience

Do You Understand Your Customer?

Outsourcing

Customer Experience (CX) is a proven path to sustained growth and profitability. It makes sense – give customers and buying teams what they value, when and in the format they want it.

February 13, 2020
CGS Romania Holiday Donations CSR

CGS Romania Helps People in Need During the Holidays

CGS Cares / General

The CGS Romania team donated to people in need during the holiday season.

By Mira Stanescu February 05, 2020
Skilled call center professionals

Q&A with Todd Hollrah: Developing a High-Performance Contact Center

Outsourcing / Call Center

We recently spoke with expert Todd Hollrah, who has 20 years of experience in successfully directing multi-site, global contact center operations.

February 03, 2020
Revolutionizing Learning and Development for the Age of Automation

Q + A With Scott Latham: Revolutionizing Learning and Development for the Age of Automation

Learning

The future of work is top-of-mind for pretty much – everyone.

January 21, 2020
CGS Learning Survey

Who is Responsible for Skills Building: Interview with John Cavanaugh

Learning

Our latest survey, 2020 CGS Emerging Workplace Learning Trends Survey,  1,000 employees reveal that in the midst of digital transformation

January 20, 2020
2020 Workplace Trends in Learning and Development

Q&A with Lori Niles Hoffman: Bridging the Widening Skill Gap with Learning & Development

Learning

The future brings new and complex consumer demands. Fulfilling these demands requires a broader set of skills and abilities in the workforce.

January 13, 2020
Professional Development Portal

3 Tips for Taking Your Professional Development Portal to the Next Level

Learning
Why a Professional Development Portal is Critical for a Corporate L&D Program
By Jon Green January 06, 2020
top five fashion apparel supply chain blogs 2019

Top 5 Most Popular Fashion & Apparel Supply Chain Posts From 2019

Applications / General / Sustainability in Fashion / ERP / PLM

As the year draws to a close, here are the top five most popular fashion and apparel blog posts from 2019.

By Samir Alam December 30, 2019
top five customer service blogs of 2019

The Top 5 Most Popular Customer Service/BPO Posts from 2019

Outsourcing / Tech Outsourcing / General

As the year comes to a close, we’ve compiled a list of the top 5 most popular BPO blog posts from 2019.

By Samir Alam December 30, 2019
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    • 365 for Retail
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