The pandemic has accelerated and compressed companies’ and workers’ adoption of trends and technology that were already well underway.

Learning leaders and their departments serve multiple customers, but often their top two are the business (i.e., the senior team driving it at the top) and the employee base.

The pandemic has forever altered how we live and work, but it is still unclear how many of the changes will become permanent fixtures of our lives.

Technology has been a lifeline for many organizations and employees over the past year, and L&D is no different.