Skip to main content
  • Contact Us
  • Blog
  • Careers
  • 1 (212) 408-3800
Select Language
CGS
  • Home
  • Products
    • BlueCherry Suite
      • Enterprise Resource Planning
      • Product Lifecycle Management
      • Shop Floor Control
      • B2B eCommerce
      • Merchandise Planning
      • Warehouse Management System
      • EDI
      • Business Intelligence
      • Quality Control Management
      • eCommerce Integration
      • FAQs
    • Learning
      • eLearning
      • Blended Learning Solutions
      • Instructor Led Training
      • Learning Consulting Service
      • Learning Talent Solutions
    • Business Process Outsourcing
      • Technical Support
      • Help Desk
      • Customer Support
      • Telesales & Telemarketing
      • Back Office
      • Channel Partner Enablement
      • Finance & Accounting
      • Outsourcing FAQ
    • IT Services Outsourcing
      • Managed Cloud Services
      • Managed IT Services
      • Cybersecurity Services
      • IT Project Support
      • Application Development & Maintenance
    • Microsoft Dynamics 365 (formerly AX)
      • 365 for Retail
      • 365 for Professional Services
  • Solutions
    • By Industry
      • Fashion Apparel Footwear
      • Financial Services & Insurance
      • Healthcare
      • Retail & Hospitality
      • Technology & Telecom
    • By Role
      • Finance
      • Human Capital
      • Information Technology
      • Production & Manufacturing
      • Product Design & Merchandising
    • By Business Need
      • Align IT with Business Priorities
      • Digital Technology Transformation
      • Empower Virtual Teams
      • Increase Customer Loyalty
      • Meet Omnichannel Challenges
      • Onboard Employees Faster
  • Who We Are
    • About Us
    • Culture and People
    • Leadership
    • Careers
    • Partners
  • Resources
    • General Resources
    • Success Stories
    • Case Studies
    • Whitepapers
    • Infographics
    • Reports & ebooks
    • Webinars & Events
    • Corporate News
    • Datasheets

Search form

  • Home
  • Products
    • BlueCherry Suite
      • BlueCherry Suite
      • Enterprise Resource Planning
      • Product Lifecycle Management
      • Shop Floor Control
      • B2B eCommerce
      • Merchandise Planning
      • Warehouse Management System
      • EDI
      • Business Intelligence
      • Quality Control Management
      • eCommerce Integration
    • Learning
      • Learning
      • eLearning
      • Blended Learning Solutions
      • Instructor Led Training
      • Learning Consulting Service
      • Learning Talent Solutions
    • Business Process Outsourcing
      • Business Process Outsourcing
      • Help Desk
      • Customer Support
      • Technical Support
      • Back Office
      • Channel Partner Enablement
      • Finance & Accounting
      • Telesales & Telemarketing
    • IT Services Outsourcing
      • IT Services Outsourcing
      • Managed Cloud Services
      • Managed IT Services
      • IT Project Support
      • Application Development & Maintenance
      • Cybersecurity Services
    • Microsoft Dynamics 365 (formerly AX)
      • 365 for Retail
      • 365 for Professional Services
  • Solutions
    • By Role
      • Information Technology
      • Finance
      • Human Capital
      • Production & Manufacturing
      • Product Design & Merchandising
    • By Industry
      • Fashion Apparel Footwear
      • Healthcare
      • Retail & Hospitality
      • Financial Services & Insurance
      • Technology & Telecom
    • By Business Need
      • Empower Virtual Teams
      • Align IT with Business Priorities
      • Digital Technology Transformation
      • Increase Customer Loyalty
      • Meet Omnichannel Challenges
      • Onboard Employees Faster
  • Who We Are
    • About Us
    • Culture and People
    • Leadership
    • Partners
  • Resources
    • General Resources
    • Success Stories
    • Case Studies
    • Whitepapers
    • Infographics
    • Reports & ebooks
    • Webinars & Events
    • Corporate News
    • Datasheets
    • Blog
  • Contact Us
  • Careers
Contact Us

Trends in the Apparel Industry

What can fashion & apparel companies do to be more eco-friendly?

Read now

Tips for Outsourcing

10 Memorable Tech Support Stories That Won Customers Over

Read now

Building a Learning Program

What Skills Will Be Needed for Gen Z Workers?

Read now
Call center employee experiencing an unusual call

Customer Care Behind the Scenes: 10 Stories of Wholesomeness and Hilarity

  • Call Center
  • Outsourcing
  • Tech Outsourcing

Sometimes irate, sometimes adorable, sometimes sentimental, and at other times, rib-ticklingly funny. If you spent time in customer service, chances are you met all of the above customer...

By Samir Alam October 21, 2019
Chatbots acting as a disruptor in learning

4 Disruptions in Business, Technology & Demographics for L&D

  • Learning

The question is not whether the L&D industry is under disruption. Walk the aisles of any learning conference in the world and it is chocked full of booths with equal parts buzzwords,...

By By Lori Niles-Hofmann October 16, 2019
Someone rating a chatbot using a digital customer service feature

Chatbots Can Create a Customer Satisfaction Problem

  • Outsourcing
  • Call Center
  • Tech Outsourcing

When asked what comes to mind when thinking about artificial intelligence-driven (AI) customer service, 13 percent of consumers say it is ‘maddening’; code word for frustrating. 38 percent...

By Christine Crandell October 14, 2019
changing workforce - learning and development - training classroom setting

The Great AI Disruption in the Workplace: What to Expect and How to Prepare for It

  • Learning

Studies, including are own, reveal that as companies prepare for future needs and trends, they plan to focus on digital upskilling to help enable employees through technology. 52 percent of L...

By Brian E. Frydenborg October 10, 2019
caveman holding a red telephone from the 90s illustrating the history of business process outsourcing

The Evolution of Business Process Outsourcing: Building New Value Propositions

  • Outsourcing
  • Tech Outsourcing
  • Tech Outsourcing

Can you imagine a modern, global business ecosystem without BPOs? It would be one with practically no 24*7*365 customer service, no round-the-clock IT support, and no cost-effective way to...

By Samir Alam October 09, 2019
Channel Partner Team Strategy Meeting

How to Exceed Channel Partner Expectations

  • Channel Enablement
  • Tech Outsourcing

According to Nielsen, Word-of-mouth recommendations are the most effective and trustworthy advertising source. As a result, partner marketing channels provide lower risk than other marketing...

By Natalia Kossobokova October 02, 2019
Corporate Worker Jumping Hurdles

Overcoming Professional Development Constraints

  • Learning

Given the level of interest in our work, why aren’t more L&D professionals pursuing career development opportunities? Are we so focused on helping others to succeed that we forget about...

By Barbara Babcock October 01, 2019
Victoria Beckham dresses hanging at Harrods

U.K. Fashion Brand Victoria Beckham Selects Visual Next PLM

  • Applications
  • PLM
  • ERP

As part of the CGS family, Visual Next is known for its 

By Desideira Mastriaco September 27, 2019

What is PLM and What is it for?

  • Applications
  • PLM

The first use of PLM, or PDM as it was once called, was in the aviation and automotive manufacturing industries. It was in these fields that the development of new products first necessitated...

By Desideira Mastriaco September 25, 2019
  • Load More
Sign Up for the Newsletter
Connect with us
CGS
DRIVING FUNDAMENTALS®
1 (212) 408-3800
  • BlueCherry Suite
    • Enterprise Resource Planning
    • Product Lifecycle Management
    • Shop Floor Control
    • B2B eCommerce
    • Merchandise Planning
    • Warehouse Management System
    • EDI
    • Business Intelligence
    • Quality Control Management
    • eCommerce Integration
    • FAQs
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
    • 365 for Professional Services
  • Business Process Outsourcing
    • Help Desk
    • Technical Support
    • Customer Support
    • Telesales & Telemarketing
    • Back Office
    • Channel Partner Enablement
    • Finance & Accounting
    • Outsourcing FAQ
  • IT Services Outsourcing
    • Managed Cloud Services
    • Managed IT Services
    • Cybersecurity Services
    • IT Project Support
    • Application Development & Maintenance
  • Learning
    • eLearning
    • Blended Learning Solutions
    • Instructor Led Training
    • Learning Consulting Service
    • Learning Talent Solutions
  • Company
    • Our People
    • Leadership
    • Contact Us
    • Support
    • Resources
    • Careers
CGS 2019, All Rights Reserved
  • Career
  • Privacy Policy
  • Terms & Conditions
  • Cookies Policy