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How Organizations Learned to Stop Worrying and Finally Love Cloud Managed Services
Nov. 15, 2018The verdict is in – businesses can no longer afford to defer engaging with the cloud.
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How Social Media and Influencers Are Redefining the Fashion & Apparel Supply Chain
Nov. 12, 2018How Social Media and Influencers Are Redefining the Fashion & Apparel Supply Chain
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7 Game-changing Tech Trends to Watch Out for in 2019
Oct. 22, 2018The IT outsourcing industry has changed tremendously in the last two decades. What was once a cost saving option for companies has become a business imperative.
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Chatbots and Customer Service: Are The Days Of Human Agents Numbered?
Oct. 16, 2018Lynn Hunsaker, Michael Mills, Adrian Swinscoe -
CGS Celebrates Customer Service Week 2018
Oct. 05, 2018CGS is honored to celebrate Customer Service Week with our thousands of contact center service representatives around the globe.
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Integrating ERP and eCommerce Can Supercharge Your Retail Enterprise
Sep. 12, 2018Today, eCommerce represents nearly 12% of the total global retail market, and is projected to reach nearly 18% by 2021.
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