MAKE EVERYONE A GENIUS™

How can your technicians, field service workers, and manufacturing/engineering teams keep up with ever-changing processes? In today’s fast-paced, digital world, workers cannot rely on manual, slow and risky processes. Augmented reality (AR) can help employees understand the steps and visualize the tools alongside instructions to maintain or service equipment, replace parts or power up new systems.

Powered by AR, our TeamworkAR™ solution can overlay virtual tutorials onto equipment to provide technicians with quick, visual demonstrations. This user-friendly technology streamlines knowledge transfer and provides continuous training, so your team can succeed in a safe and secure environment.

Download the TeamworkAR product sheet
TeamworkAR™ makes everyone a genius with field services

REMOTE GENIUS ON-THE-JOB

Using any device, anywhere, TeamworkAR provides next-level support and on-the-job training and remote assistance to field services, operations and manufacturing staff. You can increase safety, boost efficiency and iterate more quickly by allowing employees to work, test, learn and connect with technology that displays digital information in the real-world environment around them. Powered by high-quality custom content and AR, TeamworkAR changes the way work gets done and makes everyone an expert.

Teamwork AR™ by CGS

MAKE EVERYONE AN EXPERT

Productivity directly results in your profitability. TeamworkAR helps product and manufacturing teams in many areas iterate rapidly and safely with intuitive, step-by-step instructions. Healthcare and service workers can solve real problems in digital settings. Sales and marketing teams can reduce product ramp-up time. Technicians can access live guidance and support onsite. All this can be done via video chat and collaboration on any device, anytime it’s needed.

TeamworkAR™ makes everyone an expert with real-time expertise

MAKE A BETTER CX AND EMPLOYEE EXPERIENCE

In an increasingly mobile and remote/hybrid world, companies need new technology to support everything from training employees to making onsite repairs. Our award-winning TeamworkAR™ solution—recognized by industry analysts for its innovation, customer experience (CX) and practical functionality—brings the right technology at the right time.

Whether you need remote assistance in times of disruption or ongoing support for a dispersed workforce, TeamworkAR makes education, interaction and support more efficient and seamless. Employees gain efficiency by accessing real-time learning and guidance through remote collaboration, and customers get visual guidance for support and troubleshooting.

Download the Frost & Sullivan Innovation report for our AR solution
TeamworkAR™ makes a better CX
82% reduction

82% reduction in the error rate for assembly task

90% decrease

90% decrease in mistakes

50% faster

50% faster task performance

Christopher Lind photograph
Christopher Lind

People are buying things because they're wowed by the sales experience. AR made that possible for us. AR used to be outside our scope. CGS made it simple so it fits into our mix of sales tools.

TeamworkAR™ Partners

Calculate the
Value of AR

Are your field workers fully able to address damaged equipment, outages and other service fixes every time they're out on the road? Can use of AR enable your workforce and expedite business process? Through visually interactive, immersive technologies such as AR, your field service technicians can directly access the expertise they need without the subject matter expert being present on site. Quickly discover if AR can help your workforce increase first-time fix rates, reduce service costs and minimize costly downtime.

Take a minute to get an estimated ROI of AR for your organization.

Here's your estimated ROI

45%

Your organization may benefit from having your workforce obtain subject matter expertise via AR in the field. Get started today with a demo to learn more by contacting CGS.

Next steps

Please contact us

Your organization's heavy reliance on field workers having immediate access to subject matter experts may make immersive technology, such as AR, beneficial to your technicians and your customers. Get started today by contacting CGS.

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You might not be ready for AR

While it might be too soon to implement AR for your field service technicians, you can learn more by contacting CGS for a demo.

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Number of technicians

technicians

Service calls per day, per technician

calls

Percent of service calls requiring a more experienced technician