AUGMENTED REALITY FOR FIELD SERVICES

How can your technicians, field service workers, and manufacturing/engineering teams keep up with ever-changing processes? In today’s fast-paced, digital world, workers cannot rely on manual, slow and risky processes. Augmented reality (AR) can help employees understand the steps and visualize the tools alongside instructions to maintain or service equipment, replace parts or power up new systems.

Powered by AR, our TeamworkAR™ solution can overlay virtual tutorials onto equipment to provide technicians with quick, visual demonstrations. This user-friendly technology streamlines knowledge transfer and provides continuous training, so your team can succeed in a safe and secure environment.

Download the TeamworkAR product sheet
AUGMENTED REALITY FOR FIELD SERVICES

REMOTE SUPPORT WITH AR FIELD SERVICES

Using any device, anywhere, TeamworkAR provides next-level support and on-the-job training and remote assistance to field services, operations and manufacturing staff. You can increase safety, boost efficiency and iterate more quickly by allowing employees to work, test, learn and connect with technology that displays digital information in the real-world environment around them. Powered by high-quality custom content and augmented reality, TeamworkAR changes the way field service work gets done and makes everyone an expert.

Teamwork AR™ by CGS

IMPROVE PRODUCTIVITY WITH FIELD SERVICES AR

Productivity directly results in your profitability. TeamworkAR helps product and manufacturing teams in many areas iterate rapidly and safely with intuitive, step-by-step instructions. Healthcare and service workers can solve real problems in digital settings. Sales and marketing teams can reduce product ramp-up time. Technicians can access live guidance and support onsite. All this can be done via video chat and collaboration on any device, anytime it’s needed.

IMPROVE PRODUCTIVITY WITH FIELD SERVICES AR

Partner With TeamworkAR

Recognized by top industry analysts for its innovation and practical functionality, our award-winning XR platform delivers a highly effective solution when the industry needs it most. TeamworkAR quickly integrates with the ITSMs and enterprise systems as well as almost any device for immediate implementation into your workflow. It seamlessly aligns your field service workers' needs with real-time communication and built-in business metrics.

Whether you need remote assistance for health care workers, sales teams or service technicians, TeamworkAR is a tested and proven choice. We can work with your unique application to ensure fast integration while providing you with the resources for efficient employee training. Connect with us today to get started.

Download the Frost & Sullivan Innovation report for our AR solution
IMPROVE CUSTOMER AND EMPLOYEE EXPERIENCE WITH AR FIELD SERVICES
82% reduction

82% reduction in the error rate for assembly task

90% decrease

90% decrease in mistakes

50% faster

50% faster task performance

Christopher Lind photograph
Christopher Lind

People are buying things because they're wowed by the sales experience. AR made that possible for us. AR used to be outside our scope. CGS made it simple so it fits into our mix of sales tools.

TeamworkAR™ Partners

Calculate the
Value of AR

Are your field workers fully able to address damaged equipment, outages and other service fixes every time they're out on the road? Can use of AR enable your workforce and expedite business process? Through visually interactive, immersive technologies such as AR, your field service technicians can directly access the expertise they need without the subject matter expert being present on site. Quickly discover if AR can help your workforce increase first-time fix rates, reduce service costs and minimize costly downtime.

Take a minute to get an estimated ROI of AR for your organization.

Here's your estimated ROI

45%

Your organization may benefit from having your workforce obtain subject matter expertise via AR in the field. Get started today with a demo to learn more by contacting CGS.

Next steps

Please contact us

Your organization's heavy reliance on field workers having immediate access to subject matter experts may make immersive technology, such as AR, beneficial to your technicians and your customers. Get started today by contacting CGS.

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You might not be ready for AR

While it might be too soon to implement AR for your field service technicians, you can learn more by contacting CGS for a demo.

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Number of technicians

technicians

Service calls per day, per technician

calls

Percent of service calls requiring a more experienced technician