Outsourcing the contact center has been a largely accepted practice for many industries in today’s day and age.
Amid today's perfect storm of fluctuating consumer demand, cost inflation, labor shortages, supply chain disruptions and delays, consumer goods brands and retailers must find new ways to meet...
La externalización del centro de contacto ha sido una práctica ampliamente aceptada por muchas industrias en la actualidad.
Uncertainty is inevitable, and when it comes to the global supply chain, the world is still dealing with many challenges, risks, and wild-card factors.
Augmented Reality (AR) technology is an idea that has captured the imaginations of many since its invention in the 1960s.
The partnership between Inspectorio and CGS will reshape the way companies interact with their factory floor operations.
It’s one of the hottest summers on record, and consumers want to know not only how to
Just when the pandemic began to subside, and pent-up demand returned, a host of new and expanded challenges took center stage for consumer goods companies.