We’re on a mission to help learning leaders navigate the issue of ROI. Leveraging our insights into key metrics, we’ve created a three-part blog series on Measuring What Matters in L&D....
Customer support has always been an important part of a product or brand, but the focus on maximizing the customer experience has really ramped up over the past couple of years.
The fashion and footwear supply chain has evolved over the decades.
In the aftermath of a global disruption, organizations are realizing the increased importance of employee experience, connectivity, upskilling and capability building.
The pandemic has altered the journeys taken by both companies and customers. How we offer services and products, and where and how we meet customers has changed.