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Man working on a tablet in a modern city

Speaking ROI: A Universal Language to Align Learning with the C-Suite

Learning

We’re on a mission to help learning leaders navigate the issue of ROI. Leveraging our insights into key metrics, we’ve created a three-part blog series on Measuring What Matters in L&D....

By Carmen Petro October 21, 2021
Words consumers use to describe customer support

How Your Customer Support Defines Your Brand

Outsourcing / Call Center

Customer support has always been an important part of a product or brand, but the focus on maximizing the customer experience has really ramped up over the past couple of years.

October 19, 2021
Molly Rammel-Puckett talks with SPESA on workforce development

How to Achieve a Successful Software Implementation

Applications
WORKFORCE DEVELOPMENT AND CHANGE MANAGEMENT ARE KEY
October 19, 2021
Person doing holiday shopping using credit card on laptop

How the 2021 Holidays Will Stress-Test Retail – and How PLM Can Help

Applications / PLM

The 2021 holiday season will be a landmark one.

October 14, 2021
5 L&D metrics that matter to the C-suite

5 L&D Metrics That Actually Matter to the C-Suite

Learning

Track these learning KPIs, influence the C-suite, and earn your seat at the table.

By Gerry Sequeira October 12, 2021
Young man shopping at fashion boutique

Integrated PLM and ERP Enables a Data Backbone for Collaboration with Supply Chain Partners

PLM / ERP / Applications

The fashion and footwear supply chain has evolved over the decades.

By Theo Rose, Principal at Applied Retail Transformation October 07, 2021
Image of woman on laptop on city street information highway

3 Practices for L&D Digital Transformation

Learning

In the aftermath of a global disruption, organizations are realizing the increased importance of employee experience, connectivity, upskilling and capability building.

October 06, 2021
Fashionable futuristic woman with data information overlay

Why Futureproof Fashion Needs Futureproof PLM

PLM

Like a lot of industries, fashion has seen a huge amount of change packed into a short span of time.

September 30, 2021
Woman giving five star rating on her mobile phone

How Empathy and Technology Can Build Customer Loyalty

Outsourcing / Tech Outsourcing

The pandemic has altered the journeys taken by both companies and customers. How we offer services and products, and where and how we meet customers has changed.

September 29, 2021
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    • Integración de eCommerce
  • Microsoft Dynamics
    • AX para Retail
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  • Externalización de Procesos de Negocio
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    • Administración de Canales de Venta
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    • AR for Field Services
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    • Outsourcing FAQ
  • Externalización de Tecnología
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