At CGS, we know that there’s nothing basic about the fundamentals. Rock-solid systems and reliable tools. Knowledgeable team members and well-resourced relationships. Together, these building blocks form the complex core of every well-run company. Getting them right for our clients is our driving charge.
Working hand-in-hand with clients in the world’s most dynamic industries, we reach within and across our business applications, enterprise learning and outsourcing services capabilities to develop powerful, hard-working solutions that strengthen the people at the heart of the business, fortify the processes fundamental to success and build the capacity to take on any challenge or opportunity.
For over 30 years, CGS has supported global enterprises, regional companies and government agencies with business applications, learning systems and outsourcing services to solve the fundamental business challenges they face.
Headquartered in New York City, CGS employs more than 7,500 professionals across North America, Latin America, Europe, The Middle East and Asia.
30+ years in business
3,500 customers doing business in 40 countries
7,500 professionals employed across North America, Latin America, Europe and Asia
CGS Is included in Gartner's Market Guide for Key Customer Management BPO Service Providers in a Digital-Driven Market
New York, NY – January 19, 2017 – CGS, a global provider of business applications, enterprise learning and outsourcing...
CGS to participate in ITEXPO panel on the evolution of customer service
Michael D. Mills, SVP, Call Center Solutions, to offer expertise on customer service trends and best practices New...
Frost & Sullivan Names CGS the 2016 Contact Center Outsourcing Services Company of the Year in Chile
CGS recognized for success in bringing best practices and international expertise to the Chilean market New York, NY –...
Webinars & Events
CGS to Speak at SPESA's Advancements in Manufacturing Technology Conference
November 2-3, 2016 Jim Hoerig, Vice President, Manufacturing Solutions at CGS, will present a session at the conference...
BlueCherry® Linkup 2016
The CGS annual BlueCherry Linkup event is scheduled for Nov 1, 2016 in Los Angeles and Nov 10, 2016 in New York City....
CGS to present at AXUG Summit 2016
Kevin Lutz, VP Dynamics Delivery, to lead session on AX upgrades best practices New York, NY – September 29, 2016 – CGS...