Software Tailored to Your Industry
Professional services organizations require real-time access and visibility into each project's cost and margin to remain profitable. Accessing detailed activity information is critical as activities are often billed and accounted for differently. At the same time, these organizations are challenged to deliver the highest quality projects on time and on budget.
As project teams are focused on project execution, they are often faced with complicated disparate time and expense entry systems, which divert their time and attention. Systems’ optimization is paramount to keeping projects on track and customers happy.
Dynamics AX® for Professional Services is an ERP system that provides full visibility into projects’ execution and resource allocation—and helps utilize project teams more efficiently.
Combining the Power of Dynamics AX® with Industry Expertise
CGS was the original creator of the Dynamics AX® Professional Services Automation (PSA) solution. Today, we continue our focus on project-driven organizations such as architecture, engineering and construction (AEC) firms, general and specialty contracting, management and IT consulting companies. We have a deep understanding of the Professional Services space, as many of our consultants and developers possess over 15 years of industry experience.
We have consulting teams in the US, Canada, Europe and Asia. With over 200 Dynamics®customer deployments, and having implemented AX as our internal system in five countries, we not only practice what we preach but are also able to apply the practical experiences of our own user community to our clients.
Long-Term Partnerships with Our Clients
CGS’s AX team recognizes the diverse requirements of Professional Services organizations. Our certified consultants use the Sure Step methodology from Microsoft® to conduct detailed analytics and diagnostics, determine what can be provided “out of the box” and what, if any, development is needed based on customer requirements. We have a strong development team and methodology to tailor our clients’ solutions, while at the same time can implement “out of the box” approach quickly and efficiently.
Learn how CGS helped Performance Contracting Group (PCG) implement Dynamics AX® for a single view of their project management, labor costs and billing up to the minute data.
CGS Is included in Gartner's Market Guide for Key Customer Management BPO Service Providers in a Digital-Driven Market
New York, NY – January 19, 2017 – CGS, a global provider of business applications, enterprise learning and outsourcing...
CGS to participate in ITEXPO panel on the evolution of customer service
Michael D. Mills, SVP, Call Center Solutions, to offer expertise on customer service trends and best practices New...
Frost & Sullivan Names CGS the 2016 Contact Center Outsourcing Services Company of the Year in Chile
CGS recognized for success in bringing best practices and international expertise to the Chilean market New York, NY –...
Webinars & Events
CGS to Speak at SPESA's Advancements in Manufacturing Technology Conference
November 2-3, 2016 Jim Hoerig, Vice President, Manufacturing Solutions at CGS, will present a session at the conference...
BlueCherry® Linkup 2016
The CGS annual BlueCherry Linkup event is scheduled for Nov 1, 2016 in Los Angeles and Nov 10, 2016 in New York City....
CGS to present at AXUG Summit 2016
Kevin Lutz, VP Dynamics Delivery, to lead session on AX upgrades best practices New York, NY – September 29, 2016 – CGS...