Ecommerce report
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Survey Reveals Loyalty Programs & Communication Essential to Retail Success

CGS sponsored Dynata to survey 1,000 consumers

2020 Enterprise Learning Report
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Heading into the new decade, all enterprises – large and small –across all industries will need to make the deliberate switch from

Benefits for outsourcing telesales and telemarketing with CGS
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Survey reveals businesses are challenged to meet customer expectations and are looking to technology to help deliver an

Supply Chain Report Cover
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The Apparel and Fashion winners of 2020 will increase agility and profitability by digitally transforming their demand and supply chains

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Determine the best IT & technology strategies by learning industry trends and how your peers are overcoming challenges.

We are

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Determine your best BPO strategies by learning industry trends and how your peers are overcoming challenges.

We are excited to

The Top Trend for Fashion Brands and Retailers in 2019
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Managing Disruption to Fuel Growth

In 2019, leading fashion brands and retailers will drive new growth by out-maneuvering market

Creating an RFP for Fashion Apparel and Footwear PLM Project
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Today's omnichannel consumers are demanding greater product innovation, selection and value.

These and other market challenges have

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CGS 2018 ERP Report
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Apparel Shop Floor is a win for General Sportswear
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When overhauling business functions, looking for process improvements or preparing for new compliance measures, CFOs and CIOs can choose

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When it comes to providing a superior customer experience, retail companies have found that empowering their employees with new

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While rapid changes in technology make it possible to have remote workspaces and collaboration across the globe, it can also bring new

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In the telecommunications industry, your ability to hire, retain and onboard the best customer-facing talent quickly is essential for

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Why CGS places extreme importance on its security ecosystem

The breach of personal information from Facebook by Cambridge Analytica

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Change, change, and more change to come. This is the overwhelming theme of our fourth annual Learning Trends report. We surveyed hundreds

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CGS 2017 ERP Report