Survey Reveals Loyalty Programs & Communication Essential to Retail Success
CGS sponsored Dynata to survey 1,000 consumers
Heading into the new decade, all enterprises – large and small –across all industries will need to make the deliberate switch from
Survey reveals businesses are challenged to meet customer expectations and are looking to technology to help deliver an
The Apparel and Fashion winners of 2020 will increase agility and profitability by digitally transforming their demand and supply chains
Determine the best IT & technology strategies by learning industry trends and how your peers are overcoming challenges.
Determine your best BPO strategies by learning industry trends and how your peers are overcoming challenges.
We are excited to
In 2019, leading fashion brands and retailers will drive new growth by out-maneuvering market
Today's omnichannel consumers are demanding greater product innovation, selection and value.
These and other market challenges have
When overhauling business functions, looking for process improvements or preparing for new compliance measures, CFOs and CIOs can choose
When it comes to providing a superior customer experience, retail companies have found that empowering their employees with new
While rapid changes in technology make it possible to have remote workspaces and collaboration across the globe, it can also bring new
In the telecommunications industry, your ability to hire, retain and onboard the best customer-facing talent quickly is essential for
Why CGS places extreme importance on its security ecosystem
The breach of personal information from Facebook by Cambridge Analytica
Change, change, and more change to come. This is the overwhelming theme of our fourth annual Learning Trends report. We surveyed hundreds