Fashion model in modern clothes and neon lights
  • Reports & ebooks

The COVID pandemic saw several fundamental shifts in the way fashion and textiles do business. Brands and retailers are responding through

Merged augmented reality concept image
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Over the past year, technology companies have been forced to transform the way they engage with customers. With in-person interaction off

L&D Trends for the Future of Work
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Our report aims to take on the Future of Work from a different angle.

This report goes beyond what work will look like for employees,

CGS Positioned as a Major Contender in Everest Group's Learning Services PEAK Matrix 2020
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CGS Positioned as a Major Contender and Star Performer in Everest Group's Learning Services PEAK Matrix® 2021

"CGS solutions, especially

PLM maturity guide cover
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Are you wondering what - or what more - PLM can do for your business? 

Whether you are still planning or are already well along the

  • Reports & ebooks

Based on results from a survey of 100 operational leaders – from the C-suite, engineering, field services, operations and more – this

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Rethinking learning and development (L&D) programs for this new era can go a long way toward future-proofing companies. In 2021 and

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Apparel and Fashion companies look to rebuild and return stronger after a tumultuous year

We recently surveyed ~100 business leaders and

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SURVEY REVEALS CHALLENGES: MOVING CONTACT CENTERS TO WORK FROM HOMES AND CHANGING CONSUMER BEHAVIORS AMID STAY-AT-HOME ORDERS

For the

Augmented Reality is a Key to Recovery in IT
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Executives are beginning to build an appetite for augmented reality (AR) as a tool to reduce costs, decrease training and onboard times,

Augmented reality glasses eye close-up image
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Leveraging Augmented Reality for Digital Transformation in Business & Large Enterprises

The pace of digital transformation for

Innovating post pandemic with AR
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Few enterprises have included pandemics in their business continuity planning in the past. However, it’s a sure bet that most will do so

Business Continuity with AR for Service Technicians
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CGS Commended by Frost & Sullivan for its Introduction of Augmented Reality in an Immersive Customer Experience Solution, Teamwork AR

A Checklist for Assessing Contact Center Partners During COVID-19
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The way we do business is different now because of COVID-19. No matter your industry, it’s likely that social distancing measures and

Reconsidering BPO Services in Response to Covid-19
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The COVID-19 pandemic has transformed commerce, forcing companies to bring new technologies to the table that serve changing customer

Top 5 Apparel & Textile Manufacturing Countries
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Due to geopolitical turnmoil, COVID-19 and shifting priorities, fashion & apparel companies are looking at new sourcing
Report: Learning from Disruption in 2020
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In 2015, we released a report titled How to Thrive in the Face of Disruption: Why High Performing Companies Use Learning and Development