Skip to main content
  • Contact Us
  • Blog
  • Careers
  • +1 (212) 408-3800
Select Language
CGS
  • Home
  • Products
    • BlueCherry Suite Supply Chain Management
      • Enterprise Resource Planning (ERP)
      • Product Lifecycle Management (PLM)
      • Shop Floor Control
      • B2B eCommerce
      • Merchandise Planning
      • Warehouse Management System
      • EDI
      • Business Intelligence
      • Quality Control Management
      • eCommerce Integration
      • FAQs
      • United Kingdom Retailers
    • Learning
      • eLearning
      • Blended Learning Solutions
      • Instructor Led Training
      • Learning Consulting Service
      • Learning Talent Solutions
      • Cicero
      • AR for Learning
    • Business Process Outsourcing
      • Help Desk
      • Technical Support
      • Customer Support
      • Telesales & Telemarketing
      • Back Office Support
      • Finance & Accounting
      • AR for Field Services
      • AR for Customer Service
      • Outsourcing FAQ
    • IT Managed Services
      • IT Infrastructure
      • End-user Support
      • Application Support
    • Microsoft Dynamics 365 (formerly AX)
      • 365 for Retail
      • 365 for Professional Services
    • Augmented Reality (NEW!)
      • AR for Field Services
      • AR for Customer Service
      • AR for Learning
    • Channel Partner Enablement
  • Solutions
    • By Industry
      • Fashion Apparel Footwear
      • Healthcare
      • Retail & Hospitality
      • Technology & Telecom
      • Uniform Industry
    • By Role
      • Finance
      • Human Capital
      • Information Technology
      • Production & Manufacturing
      • Product Design & Merchandising
    • By Business Need
      • Align IT with Business Priorities
      • Digital Technology Transformation
      • Empower Virtual Teams
      • Increase Customer Loyalty
      • Meet Omnichannel Challenges
      • Onboard Employees Faster
  • About
    • Who we are
    • Culture and People
    • Leadership
    • Careers
    • Corporate Social Responsibility
    • CGS Expert Videos
    • Partners
    • Corporate News
  • Resources
    • General Resources
    • Case Studies
    • Reports & ebooks
    • Fashion Retail Supply Chain
    • Enterprise Learning
    • Contact Center Support & Outsourcing
    • Channel Partner Enablement
    • Augmented Reality
  • Home
  • Products
    • Supply Chain Management
      • BlueCherry Suite
      • Enterprise Resource Planning
      • Product Lifecycle Management
      • Shop Floor Control
      • B2B eCommerce
      • Merchandise Planning
      • Warehouse Management System
      • EDI
      • Business Intelligence
      • Quality Control Management
      • eCommerce Integration
    • Learning
      • Learning
      • eLearning
      • Blended Learning Solutions
      • Instructor Led Training
      • Learning Consulting Service
      • Learning Talent Solutions
      • AR for Learning
    • Business Process Outsourcing
      • Business Process Outsourcing
      • Help Desk
      • Customer Support
      • Technical Support
      • Back Office
      • Channel Partner Enablement
      • Finance & Accounting
      • Telesales & Telemarketing
      • AR for Field Services
    • IT Services Outsourcing
      • IT Services Outsourcing
      • Managed Cloud Services
      • Managed IT Services
      • IT Project Support
      • Application Development & Maintenance
      • Cybersecurity Services
    • Microsoft Dynamics 365 (formerly AX)
      • 365 for Retail
      • 365 for Professional Services
    • Augmented Reality NEW!
      • AR for Field Services
      • AR for Learning
  • Solutions
    • By Role
      • Information Technology
      • Finance
      • Human Capital
      • Production & Manufacturing
      • Product Design & Merchandising
    • By Industry
      • Fashion Apparel Footwear
      • Healthcare
      • Retail & Hospitality
      • Financial Services & Insurance
      • Technology & Telecom
    • By Business Need
      • Empower Virtual Teams
      • Align IT with Business Priorities
      • Digital Technology Transformation
      • Increase Customer Loyalty
      • Meet Omnichannel Challenges
      • Onboard Employees Faster
  • About
    • Who we are
    • Culture and People
    • Leadership
    • Partners
  • Resources
    • General Resources
    • Success Stories
    • Case Studies
    • Whitepapers
    • Infographics
    • Reports & ebooks
    • Webinars & Events
    • Corporate News
    • Datasheets
    • Blog
    • Augmented Reality
  • Contact Us
  • Careers
Contact Us

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More

Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More

2025 Fashion ESG Regulations: What Brands Must Do to Comply — and Compete

Sustainability in Fashion

In his latest Bluecherry thought leadership piece, ESG product manager Chris Jones explores how brands face increasing pressure to provide verifiable data across supply chains, product life...

By Chris Jones, ESG Product Manager May 22, 2025
BlueCherry

Unlocking Hidden Profits: How Advanced Forecasting Eliminates Cost Drains Across Your Business

ERP

In today's volatile apparel, home, and fashion markets, the cost of poor planning extends far beyond just inventory issues. It creates a cascade of expenses that erode profitability across...

By Al Sweet, Functional Planning Consultant, BlueCherry May 21, 2025
Future of BPO

The Future of BPO: Why BPO Is a Rapidly Growing Industry

Call Center / Outsourcing

Business process outsourcing (BPO) is a business strategy where companies delegate certain processes to external providers. BPO saves costs and allows companies to scale up their operations...

May 21, 2025
CGS Immersive

From R&D to ROI: CGS Immersive Delivers Impact as it Enters its Next Chapter

CGS

In his latest thought leadership, Doug Stephen reflects on CGS Immersive’s evolution over the past few years highlighting how AI, XR, and immersive learning tools like TeamworkAR™ and Cicero...

By Doug Stephen, President, CGS Immersive May 19, 2025

Giving Back with Gratitude: CGS India Honored for CSR Efforts

CGS

CGS India was honored by the Indian Red Cross for its CSR impact in education, healthcare, and community service—one of only 15 firms selected from 500+.

By Jithu R Battu, SVP & Country Head, CGS India May 16, 2025
CGS Blog Image

Changing the Way the World Trains: CGS Immersive’s MR Breakthrough Gets Meta Spotlight

CGS

CGS Immersive, a Meta Premier Partner, was recently featured on the official Meta Developer Blog, recognized for our innovative use of Meta’s Passthrough Camera API, machine learning, and...

By from CGS Immersive May 07, 2025
bluecherry blog banner

Circular Fashion in Action: Turning Compliance into Competitive Edge

Applications

In his latest Bluecherry thought leadership piece, ESG product manager Chris Jones explores how circular fashion is evolving from a regulatory requirement into a powerful competitive...

By Chris Jones, ESG Product Manager May 05, 2025
BPO benefits of outsourcing

8 Reasons to Outsource Your Call Center & Elevate Customer Support

Outsourcing

As businesses grow, so does the demand for customer service. While some companies build internal support teams, many turn to call center outsourcing to scale efficiently.

May 02, 2025
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Outsourcing

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories of the funniest calls from our agents.

By Samir Alam April 30, 2025
  • Load More
Sign Up for the Newsletter
Connect with us
CGS
DRIVING FUNDAMENTALS®
1 (212) 408-3800
  • BlueCherry Suite Supply Chain Management
    • Enterprise Resource Planning (ERP)
    • Product Lifecycle Management (PLM)
    • Shop Floor Control
    • B2B eCommerce
    • Merchandise Planning
    • Warehouse Management System
    • EDI
    • Business Intelligence
    • Quality Control Management
    • eCommerce Integration
    • FAQs
    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
    • 365 for Professional Services
  • Business Process Outsourcing
    • Help Desk
    • Technical Support
    • Customer Support
    • Telesales & Telemarketing
    • Back Office Support
    • Finance & Accounting
    • AR for Field Services
    • AR for Customer Service
    • Outsourcing FAQ
  • IT Managed Services
    • IT Infrastructure
    • End-user Support
    • Application Support
  • Learning
    • eLearning
    • Blended Learning Solutions
    • Instructor Led Training
    • Learning Consulting Service
    • Learning Talent Solutions
    • AR for Learning
    • Cicero
  • Company
    • Our People
    • Leadership
    • Contact Us
    • Resources
    • Corporate Social Responsibility
    • Careers
CGS 2025, All Rights Reserved
  • Career
  • Privacy Policy
  • Terms & Conditions
  • Cookies Policy