Here are four reasons why any company contemplating outsourcing should take a serious look at South Africa as their next offshore outsourcing destination of choice.
In apparel and fashion, digital is now directly responsible for altering consumer preferences and behaviors, leading to an increase in the demand for customized user experiences.
The sharing economy has disrupted traditional business models to an extraordinary degree.
Here are six useful resources to help you personalize your end-user’s learning experience.
This blog will be the first in a series zeroing in on these unique markets and their relationship with PLM. And we’re starting with why the uniform industry relies on PLM.
In our second podcast, Evan Aldo is joined by Richard R. Shapiro to explore whether the chatbot trend is fading in the customer service field.
Marketing learning is usually the very last phase of course design. After all of the design, development, sign offs, and pilots, it is the afterthought before the next project is started. ...
Contact centers act as the first line of defense in the efforts to ensure high customer satisfaction and a positive customer experience.