How we work

We are wholly focused on creating comprehensive solutions that meet our clients’ complex, multi-dimensional needs.

We recognize the mission-critical nature of our clients’ challenges and approach each with a “can-do” attitude.

We believe value is best built through long-term partnerships with our clients—and act accordingly.

We're Building Fundamental Relationships

Our People

Throughout our growth, CGS has remained true to its entrepreneurial beginnings. We value speed over bureaucracy and innovation over the commonplace, directly aligning our objectives with our customers' needs.

Our people are the driving force behind every system, process and partnership. Our global teams of experts strive to understand the core business problems each client is looking to address, adapt our methodologies to fit clients’ unique culture, design tailor-made solutions and embed our staff within client organizations—so much so, that oftentimes our clients don’t distinguish our team from their own.

Why Work for CGS Contact Centers?

Our Culture

With a team approach and attitude, our collaborative working style emphasizes unity, trust and open-mindedness for differing opinions to bring the best ideas and solutions to our customers. 

From national holiday parties to local charitable programs, CGS employees are making a difference.  Who says you can’t have fun while you work?  We offer technical and product training as well as health seminars, providing ongoing programs for destressing and encouraging our employees’ healthy living habits, including chair yoga and “Fruitful Fridays.” 

Winter Corporate Games CGS 1 Minute

We’re Hiring

CGS provides applications, learning and outsourcing services to companies ranging from small businesses to Fortune 500. No matter what your role, country location or product team, at CGS we work together to ensure we bring best-of-breed solutions to our customers. 

Our business is our people.  Become part of our global team and check our openings.

Work for Us

1,000+ combined years of development and implementation experience in our business applications team


800,000 learners supported by our Enterprise Learning team in 2017 alone


Our Business Process Outsourcing team speaks the languages of 80% of the globe