Bringing Focus and Agility to Fragmented Finance & Accounting Processes

Companies experiencing extraordinary growth are under intense time and cost pressures and need to remain more focused than ever on core business functions.

Fragmented accounting and financial processes can add to the stress of frequent business changes, drain productivity and take up more time and money than necessary. The rising costs of full time employees (including pay, benefits, training, infrastructure, and technology) coupled with turnover rates, make outsourcing financial processes a great option for boosting efficiency, accuracy and delivering economies of scale.

Fine-Tune Finance & Accounting Processes to Control Costs

Take your finance and accounting services from fragmented to centralized with CGS BPO solutions. Utilizing our shared or dedicated models and lower cost services delivered from Global locations in the US, Romania and Chile, you can proactively control costs and improve performance.

CGS minimizes the repetitive tasks that bog down your teams and brings speed and accuracy to your processes. Plus, our agents are customer care experts capable of providing faster service to your customers when and where they need it with multi-channel options for phone, email, web, social media and live chat.

Our Finance & Accounting Outsourcing Expertise

CGS has over 30 years of experience delivering customized back office and financial and accounting service to some of the world’s largest technology, telecomm, retail & hospitality, and healthcare companies. We help clients stay focused on core business objectives while lowering internal costs, improving overall efficiency and realizing the organizational flexibility to quickly scale up as business needs change.

Our facilities are ISO 9001 certified and we utilize Six Sigma and Operational Excellence processes to reduce risk of errors and ensure your company and customer data is secure at all times. 

Our F&A BPO services include:

  • F&A Processing
  • Invoice & Billing
  • Fraud Detection & Prevention
  • Order Fulfillment
  • Account Management Services
  • Warranty & Entitlement

Why CGS?

Global Centers

Located in United States, Romania, Chile, Israel and India 
 

 

20+ Languages Spoken

Includes: English, Spanish, French, Arabic, Dutch, Danish, Hebrew, Portuguese, German, Greek, Italian, Russian, Nordic, Swedish  
 

Focus on Core

Outsource the rest: Invoice to cash, transaction/exception approvals, claims management, collections, payment receipts 

ISO 9001

ISO 9001 certified facilities

70%

70% of employees have a college degree and/or an advanced certificate in their field of support

+90%

+90% of customers have returned to CGS for additional call center services for nine years or more

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