Online marketplaces are an important retail channel. In fact, Amazon has become such a massive business, it’s often considered a channel
In 2021, the COVID pandemic persisted much longer than anticipated. Mask mandates and
Even if businesses were more prepared in 2021 to manage the pandemic than they were the prior year, new issues like the Great Resignation
To gauge consumers’ current sentiment around sustainable products and brand sustainability practices, we surveyed more than 1,000 U.S.
It’s been a long couple of years. Enterprises and societies
From our survey of 264 learning and development (L&D) professionals,
“In 2022, winners will be companies that demonstrate differentiated thinking and make strategic bets and investments.”Edward
Prior to the digital age, Learning and Development (L&D) was seen as a nice-to-have, but not critical, function within a company. Amid
Survey reveals surging
Today's businesses – large and small
For the seventh year, CGS surveyed nearly 200 business leaders and decision makers representing IT, operations, finance and customer
In the wake of the COVID-19 pandemic, employees are voluntarily leaving their jobs at record-high rates. While some people try to reduce
As if business conditions haven’t been challenging enough over the past 18-plus months, employers are now contending with record-high quit
We surveyed 500+ consumers on their knowledge of the Right to Repair movement and their views on promoting environmental sustainability.
Retailers need a solid view of the products they have in the pipeline, from the source to the store. For that to happen, it’s going to
Since the beginning of 2020, all eyes are on customer service and support. We pulled together a series of stats that showcase how
