AR and Mixed Reality in Business: How to Get Started
  • Webinars & Events

Embarking on a journey to develop or commission a custom AR product may seem daunting at first, but there’s a well-established path to

2020 Deskless Workforce Learning and Development Satisfaction Survey Infographic
  • Infographics

During this COVID-19 pandemic, there has been a lot of discussion around the move to a remote workforce. Prior to the pandemic, Google

Forecast 2021: Plan for Normalcy but Prepare for Disruption
  • Webinars & Events

In this discussion, executives from McDonald’s, Toshiba Global Commerce Solutions and CGS Enterprise Learning will share how they pivoted

Paul Magel talks about Supply Chains – TechStrong TV
  • Webinars & Events

Paul Magel, president of business applications and technology outsourcing division at CGS, joins Mitch Ashley to talk about the drastic

Learning Technology Consulting Solutions Case Study: McDonald’s Global Learning & Development
  • Case Studies
Digital Transformation at Scale 

When McDonald's global learning and development team ran into a technical issue that would have disabled

Innovating post pandemic with AR
  • Reports & ebooks

Few enterprises have included pandemics in their business continuity planning in the past. However, it’s a sure bet that most will do so

Augmented reality for global enterprises
  • Case Studies

Toshiba Global Commerce Solutions (TCGS), a subsidiary of Toshiba TEC Corporation with over 2,000 employees, offers comprehensive POS

Business Continuity with AR for Service Technicians
  • Reports & ebooks

CGS Commended by Frost & Sullivan for its Introduction of Augmented Reality in an Immersive Customer Experience Solution, Teamwork AR

BlueCherry Next PLM for consumer brands is easy collaboration
  • Webinars & Events

To grow your business, consumer goods companies require a modern Product Lifecycle Management (PLM) solution that supports the recent

A Checklist for Assessing Contact Center Partners During COVID-19
  • Reports & ebooks

The way we do business is different now because of COVID-19. No matter your industry, it’s likely that social distancing measures and

  • Datasheets

Retail is in a constant state of change. From product creation to the point of sale, global supply chains demand greater collaboration and

Ongoing Impact of Covid-19 on Contact Center Support Services
  • Infographics

There are approximately 3 million customer service reps in the U.S. and millions more around the globe. Most of these representatives work

ROADMAP: CUSTOMER SERVICE SUCCESS For Field Services Organizations during Covid-19 Pandemic
  • Infographics

Prior to the pandemic, meeting customer expectations was the most important operational initiative for field service teams; this was

Reconsidering BPO Services in Response to Covid-19
  • Reports & ebooks

The COVID-19 pandemic has transformed commerce, forcing companies to bring new technologies to the table that serve changing customer

Learning and development trends during COVID-19
  • Infographics

Prior to the pandemic, we asked over 200 Learning & Development (L&D) leaders what their priorities were going into 2020. In this

State of field operations with COVID-19 infographic
  • Infographics

For service operations centered organizations, the ability to continue providing essential services during the Covid-19 global pandemic