Improving Operational Effectiveness
Professional services firms require a highly knowledgeable, skilled workforce capable of providing support to multinational companies. As firms grow and provide expanded services, they often feel pressured to balance cost-effectiveness of solutions while keeping the level of professionalism, sophistication and personalized experience unique to their business culture.
CGS has the tools and infrastructure needed to support a large pool of highly educated agents. Our significant experience can deliver centralized business process outsourcing services at significantly lower costs than keeping them in-house. Our clients can focus on more strategic projects without sacrificing professionalism and quality, while gaining operational effectiveness by outsourcing financial and accounting services.
Teams focused on project execution are often faced with complicated, disparate time and expense entry systems, which can divert their time and attention. Systems optimization is paramount to keeping projects on track and customers happy.
Dynamics AX® for Professional Services is an ERP system that provides full visibility into project execution and resource allocation, helping utilize project teams more efficiently. For over 15 years, CGS has been specializing in configuring, installing and maintaining Dynamics AX for project-driven organizations. We offer both on premise and managed cloud delivery.
Our cloud solutions, delivered from the highest security tier (level 4) locations, are designed to keep clients running at maximum performance with redundant infrastructures and fail-safe implementations.
The professional services market is highly competitive; clients are savvy and expect responsive service. The close coordination between firms and their customers and among a firm's own staff, have created a need to make large investments in communication, specifically email. Legal, fiscal and regulatory compliance has emerged as an important concern; the financial and reputational consequences of a breach can be severe. Companies often ingest thousands of emails per day. To meet retention compliance policies, messages must be kept—in some cases, for up to seven years. CGS’s email archiving service, Unlimited Mailbox®, protects clients’ vital email archives, delivering significant cost savings and improving security.
CGS to Host Webinar Addressing Upcoming Upgrade to Microsoft Dynamics 365 for AX, GP, SL
New York, NY – July 11, 2017 – CGS, a global provider of business applications, enterprise learning and outsourcing...
CGS Incluido como Importante Proveedor de Servicios BPO en la Guía Gartner CRM Vendor Guide 2017
New York, NY – 21 de Junio de 2017 – CGS, proveedor global de Aplicaciones de Negocios, programas de Capacitación y...
FlynnO’Hara Uniforms Selects CGS BlueCherry® ERP and EDI to Improve Supply Chain Efficiency
New York, NY – June 29, 2017 – CGS, a global provider of business applications, enterprise learning and outsourcing...
Webinars & Events
BlueCherry Community LinkUp 2017
The BlueCherry LinkUp is a complimentary half-day event hosted by CGS for all current customers. BlueCherry LinkUp...
On Demand Webinar: What to Consider When Upgrading AX,SL,GP
When it comes to ERP and CRM technology, it’s critical that you eliminate the risks inherent with running outdated...
2017 Chief Talent Officer Executive Exchange
CGS Learning team members will be attending the "2017 Chief Talent Officer Executive Exchange," meeting with industry...