CGS Presenting Session on Integrating AR in Learning at the Twilio SIGNAL Conference

New York, NY –  June 25, 2019 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it will be presenting a session titled “Next-level CX: Integrating AR for Business Results” at the Twilio SIGNAL Customer and Developer Conference, taking place August 6-7, in San Francisco. Micah White, Director of Learning Research & Development, CGS, will lead the session.


Title: Next-level CX: Integrating AR for Business Results

Date/Time: Wednesday, August 7, 2019, 4:55 – 5:25 p.m.

Location: Moscone West, San Francisco, Calif.

Event summary: SIGNAL is Twilio’s annual customer and developer conference that is dedicated to exploring the intersection of technology, innovation and communications. 


Through collaboration with Twilio, this session will address:

  • Seamlessly reaching employees and customers across various technology channels to provide richer learning experiences
  • Leveraging chatbots to run sentiment analysis and collect relevant metrics  
  • Powering, scaling and adopting the AR experience through mobile and desktop devices


For additional information about the conference:




About CGS

For 35 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients’ complex, multi-dimensional needs and support clients’ most fundamental business activities. Headquartered in New York City, CGS has offices across North America, South America, Europe, the Middle East and Asia. For more information, please visit and follow us on Twitter at @CGSinc and @LearningCGS and on Facebook.


Media contact:

Susan Sweeney, CGS


Kate Connors (for CGS)  

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