Leading CX Visionary and Economist to Speak at CGS Annual Fashion, Apparel and Consumer Goods Customer Event
New York, NY – March 11, 2019 – CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that Chief Global Economist of The Economic Outlook Group Bernard Baumohl and VP for Strategic Research at Salesforce Peter Coffee will be the guest speakers at the annual BlueCherry® user group event, INSIGHT 2019. The three-day CGS Customer event will be held May 14-17, 2019, at Caesar’s Palace in Las Vegas.
As chief global economist at The Economic Outlook Group, Bernard Baumohl is well-known for assessing the direction of the U.S. and world economy. He is also a member of the monthly Wall Street Journal Economic Forecast Panel and his projections on the economy and geopolitical trends are frequently cited in the New York Times, Washington Post, Business Week, Financial Times and on National Public Radio.
“I'm looking forward to speaking at INSIGHT 2019,” said Bernard Baumohl. “We are now at a pivotal moment in economic history. For the first time ever, the U.S. is about to begin its eleventh-straight year of growth. How much longer can this cycle last? At the same time, changing demographics and the breakneck pace of technological innovations are fundamentally altering how consumers behave and businesses operate. Yet, looming ominously over everything are also multiple global economic and geopolitical hazards. Navigating through it all means understanding the opportunities and risks ahead.”
Peter Coffee, VP for Strategic Research at Salesforce, brings global insights from the Salesforce "State of the Connected Customer" study – reinforced by stories of companies that represent a pivot from incremental, transactional process improvements to customer-driven, community-building, experience-oriented platforms.
“The BlueCherry community faces global, accelerating challenges and opportunities that are common to nearly every sector and organization, today and as far out as we can see,” said Peter Coffee. “Today’s omnichannel business presence and engagement – for retailers and brands alike – along with multiple interacting networks of preference and influence, as well as rising customer expectations, create a context for competing needs. To be successful, companies will need to address external influences with internal leadership and action.”
The annual event enables industry professionals and executives utilizing BlueCherry solutions to exchange strategies, tactics, solutions and ideas affecting the retail, consumer and apparel markets. Additionally, the event will focus on the next generation of products, software and technology, including cloud, cybersecurity and BlueCherry enhancements.
“We are looking forward to hearing from these thought leaders in economics and customer experience technology at this year’s INSIGHT event,” said Phil Friedman, President and CEO of CGS. “Our BlueCherry community brings together leading fashion, apparel and consumer goods executives who look forward to hearing about the latest industry trends and networking with their peers. We expect Bernard and Peter to offer sound, practical advice and valuable financial and tech expertise in this rapidly changing market. I believe our BlueCherry community will gain immeasurable intelligence from these and all of our presenters at the program.”
For more information on the event, including how to register, please visit INSIGHT 2019.
For 35 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients’ complex, multi-dimensional needs and support clients’ most fundamental business activities. Headquartered in New York City, CGS has offices across North America, South America, Europe, Middle East and Asia. For more information, please visit www.cgsinc.com and follow us on Twitter at @CGSinc and @BlueCherryCGS and on Facebook.
Susan Sweeney, CGS
Kate Connors (for CGS)