Applications
Sunsetting Your ERP? Save Cost Without Sacrifice
Sunsetting your ERP can cause sleep loss and stress for executive teams, even at large, well-known fashion brands and retailers. Your...
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Sunsetting your ERP can cause sleep loss and stress for executive teams, even at large, well-known fashion brands and retailers. Your...
Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
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Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Applications
Revealed: Top 2024 Challenges and Priorities - Fresh Insights from Across the Fashion Supply Chain
The pressure never really lets up in the fast-paced world of fashion and consumer goods. Cost control, economic and political...
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The pressure never really lets up in the fast-paced world of fashion and consumer goods. Cost control, economic and political...
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories of the funniest calls from our agents.
Benefits of Outsourcing Your Call Center Services
As your business grows, so does the volume of customer service calls you receive.
Stepping Up: Trends and Opportunities in Footwear
Footwear has proved itself to be one of the most dynamic, fast-moving markets of the fashion and apparel sector in recent years.
Revealed: Top 2024 Challenges and Priorities - Fresh Insights from Across the Fashion Supply Chain
The pressure never really lets up in the fast-paced world of fashion and consumer goods.
The Future of BPO: Why BPO Is a Rapidly Growing Industry
Business process outsourcing (BPO) is a business strategy where companies delegate certain processes to external providers. BPO saves costs and allows companies to scale up their operations...
Charting Success: Driving Workforce Transformation
Many companies are increasingly overwhelmed by how to take advantage of emerging technologies like extended reality (XR) and generative AI. To grow and stay competitive, they need to get up...
2024-25: Key Considerations for the Retail Supply Chain
What do retailers, brands, and their manufacturing partners need to think about to optimise supply chain operations in 2024 and beyond?
Online growing share of retail sales
Ensuring Social Compliance in Fashion Manufacturing
Sustainability has become a pressing concern for businesses across virtually all industries.
Will AI Replace Customer Service?
Empowered with emerging technologies such as artificial intelligence (AI), machine learning (ML), big data and analytics, more organizations are engaging automation technology to achieve...