CGS Promotes Doug Stephen to President of Enterprise Learning Division

New York, NY – August 6, 2019 – CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that Doug Stephen was promoted to president of the company’s Learning division. Since its founding more than 20 years ago, Doug has led the Learning division’s Canada-based development, sales and delivery team. The division continues to expand its services globally, serving Fortune 500 companies through custom technology-based learning programs.   

Stephen brings over 25 years of expertise to the Learning division. He founded his own learning company in 1991 Since its acquisition by CGS, the division has brought robust, agile, multi-touch, multi-approach programs that integrate across platforms, technologies and learning styles to help drive employee performance and business initiatives. He also leads the channel division, managing channel partner recruitment, engagement, enablement, training and sales activation strategies and delivering substantial incremental partner sales for large and medium IT vendors. 

“We’ve seen tremendous growth in our Learning and Channel businesses in just the last few years, thanks to Doug’s leadership and the experience that he shares with the team to deliver high-quality solutions,” said Chairman and CEO Phil Friedman. “As result of these initiatives, CGS has received various awards for development and delivery to our valued customers. He’s led the team in its innovative, tech-forward approach to Learning, integrating next-generation technology and the latest delivery applications to further expand the business.” 

The CGS Enterprise Learning division serves as a trusted partner to many of the world’s most dynamic companies, delivering innovative, custom learning solutions essential to scaling people, processes and performance. Through tech-forward engaging programs, leveraging AI, AR/VR, machine learning and gamification, CGS provides professional development solutions, blending emerging technology with essential shoulder-to-shoulder training. Each solution is custom-tailored and designed to engage employees and keep clients’ employee-related business fundamentals strong in an ever-changing corporate environment.

“With today’s rapid pace of change, there is a greater need for learning and development to ensure organizations equip their employees with the latest information and tools,” said Stephen. “The growth of the business reflects the need by a more-diverse business world. Today, a company’s talent may be found down the hall or across the world. Employees are not necessarily in the company’s office, near their team or even have access to a computer. The ever-changing arena requires an approach tailored to the situation – bring Learning to the employee. We believe leveraging people with innovative technology will accomplish this. This approach to Learning offers companies and their employees a winning strategy.”  


About CGS 

For 35 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients’ complex, multi-dimensional needs and support clients’ most fundamental business activities. Headquartered in New York City, CGS has offices across North America, South America, Europe, the Middle East and Asia. For more information, please visit and follow us on Twitter at @CGSinc and @LearningCGS and on LinkedIn.


Media contact:

Susan Sweeney, CGS

Kate Connors (for CGS)  



We Are Here to Help
Contact Us