CGS’s Business Process Outsourcing group helps clients build fundamental relationships with multi-channel call center services ranging from tech support and help desk, to customer care, to sales and channel partner management, and financial process outsourcing.
CGS’s IT Services Outsourcing group powers clients' fundamental infrastructure needs with IT Project Support, Managed IT Services, Cloud Services, Application Development & Maintenance, and Email Archiving Solutions.
CGS Survey Finds Optimal Customer Service Requires a Blended Bot and Human Experience
Consumer expectations are high for personalized interactions and secure management of data
CGS Enhances its Multichannel Contact Center Solution
New York, NY – October 31, 2017 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced the implementation of a new platfor
CGS Expands Managed Services Practice to Include Cybersecurity Services
Newly Dedicated Services Help Organizations Combat Increased Security Vulnerabilities
Webinars & Events
What You Need to Know When Evaluating AWS-integrated Disaster Recovery Solutions
CGS will speak with Amazon and CloudEndure about how, in growing its business exponentially, it was challenged to find a cost-effective disaster recovery (DR) solution -- one that would provide con
Cybersecurity Fireside Chat & Cocktails
Damage or theft of IT assets and disruption of operations can cost companies an average of OVER 1.8 MILLION DOLLARS after a cyber incidentIs Your Business Prepared?
CGS and CloudEndure present at TechTalk Summit
Hear from CGS and CloudEndure, who discuss a successful disaster recovery strategy, transferring a customer from secondary data center to AWS, reducing DR expenses by 50%. When / Where: