CGS’s Business Process Outsourcing group helps clients build fundamental relationships with multi-channel call center services ranging from tech support and help desk, to customer care, to sales and channel partner management, and financial process outsourcing.
CGS’s Technology Outsourcing group powers clients' fundamental infrastructure needs with Enterprise Infrastructure Solutions, Remote Monitoring & Maintenance, Managed Cloud Technologies, Application Development & Maintenance, and Email Archiving Solutions.
CGS Named ICMI 2017 Global Contact Center Awards Finalist
Recognized in the Best Outsourcing Provider category
CGS Recognized for Excellence in Managed IT Services
New York, NY – March 14, 2017 – CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that CRN®, a brand of
CGS Mencionado en la guía 2017 Global Outsourcing 100®
Reconocidos entre los mejores proveedores de servicios de outsourcing del mundo por segundo año consecutivo
Webinars & Events
CGS to participate in ITEXPO panel on the evolution of customer service
Michael D. Mills, SVP, Call Center Solutions, to offer expertise on customer service trends and best practices
CGS to Speak at Contact Center Executive Exchange
Michael Mills, Senior VP, Global Contact Center Sales and Solutions, to present session on omni-channel customer experience
CGS Participates in and Sponsors IDG webinar on Remote Monitoring and Maintenance
Michael Brandi, Vice President, Technology Outsourcing, CGS, to join IDG editor on webinar panel