Learning
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Managing VUCA: How Ready Are You?
Jun. 07, 2018Experts tell us Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) is the new normal. How can you prepare for the future when you don't know what's coming?
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11 Business Leaders To Meet When Planning Learning Strategy
Jun. 07, 2018L&D leaders must “pull up a chair” with the C-suite and build trust and earn a seat as a true business partner. Do you know who those key leaders are?
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A Guide to Digital Change Management for L&D
Jun. 01, 2018As enterprise leaders charged with driving our teams into the future, whether operationally or culturally, we need new tools to keep up with digital transformation. How is L&D meeting these needs?
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Why Soft Skills are the Number One Priority for Learning and Development
May. 30, 2018As we become a knowledge-based global economy, employers are looking for soft skills to stay competitive. Read how organizations can build (and maintain) strong soft skills.
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New Trend: Learning and Development’s Role in Ushering in the Experience Economy
Apr. 25, 2018Jessica Farquhar Campbell a Strategic Initiatives Consultant for Humana Military, with over twenty years, experience coaching and teaching in various settings, shares her insights and analysis on CGS...
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L&D's Role in Customer Support Training & Customer Satisfaction
Apr. 09, 2018In our 2018 survey, 60% of L&D decision-makers rank Customer Support/Loyalty/Satisfaction as a Top 3 priority. In this blog we review how L&D can help businesses improve these KPIs.