Aug. 22, 2019
Here are some of the most memorable tech support stories from our agents.
Jul. 01, 2019
“People, Processes, and Tools are the foundational building blocks for a successful BPO support model. However, even with the best technologies and tools in place, not having the proper recruiting,...
Jun. 17, 2019
This CCPA Checklist has three main phases: Preparation, Action, and Evaluation & Improvement.
Jun. 14, 2019
Digital learning transformations are exciting and bold initiatives. L&D teams are highly motivated to gain traction and yet, it can seem as though IT is the bouncer preventing entry at the...
May. 20, 2019
The CGS report Business Process Outsourcing Trends 2019: A Look Ahead, surveyed 30 industries to assess the current trends in BPO partnerships and to reveal the biggest business challenges that they...